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Vision Kia Of Canandaigua  - Service Center

Canandaigua, NY

4.3
154 Reviews

154 Reviews of Vision Kia Of Canandaigua  - Service Center

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March 13, 2024

Yep. They do a good job there. Been going there for years now. Thanks guys. More

by CASE.ROBERT.G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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Mar 14, 2024 -

Vision Kia of Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 09, 2024

I use this dealership for service on my 2021 Kia K5. Very professional, polite and knowledgeable. They always provide great service. They always let me know how long service will take, and meet or beat More

by RHYANK713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Snell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

Vision Kia of Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 08, 2024

Regular oil change and tire rotation was done fine and in less than an hour. More

by ccook15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who it was in service but he was pleasant.
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Mar 14, 2024 -

Vision Kia of Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 08, 2024

Good job and it was quick and they did a good job and I was happy with getting me in on when I came in and requested a time to come in. They worked me right in More

by fireman2mvanauker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Snell
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

Vision Kia of Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 07, 2024

Very knowledgeable about problem. Working to fix it. Very polite and professional. Service time good but Kia needs loaner cars. Very inconvenient. More

by MLSANDRONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Succo
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Mar 07, 2024 -

Vision Kia of Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 07, 2024

Professional is the word I would describe this visit! ! Very please with my experience at this visit. More

by MARCYJM18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Vision Kia of Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 07, 2024

Best experience with a dealership is with Kia Canandaigua. Tp notch salesman and customer service. More

by michellenewville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Snell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Vision Kia of Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 05, 2024

Always friendly and professional. The wait time is always very fast. Great dealership and Staff. More

by LORRIE14432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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March 03, 2024

It took forever to get a call back. They tried to charge me even though I have the maintenance package. The receipt did they vacuumed the front floors, but they didn't. More

by tanya.mcmichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Snell
3.0
This rating includes all reviews, with more weight given to recent reviews.
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March 01, 2024

Once I was able to schedule an appointment, service was excellent. I was told wait would be 1 hr. and it was exactly 1 hr! My 4 star rating is due to the difficulty of scheduling an appointment by phone, More

by gsd5523hd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Reiss
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