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Vision Kia Of Canandaigua  - Service Center

Canandaigua, NY

4.3
170 Reviews

170 Reviews of Vision Kia Of Canandaigua  - Service Center

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May 20, 2024

always pleased with the service I receive, and the techs are very informative and professional. More

by LMALLARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
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May 23, 2024 -

Vision Kia of Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 18, 2024

Always great service from Chad and his staff. Vision Kia is our first choice for any service or repairs we need. More

by RATPACK750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Moore
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May 23, 2024 -

Vision Kia of Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 18, 2024

Free inspections. Inspection and recall completed in a timely fashion. Everyone was Professional and courteous. More

by wanderooo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Vision Kia of Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 18, 2024

Excellent experience Kenny Smith is great mechanic trust him with my vehicle & will bring back car More

by DEB.BLONDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Vision Kia of Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 15, 2024

Took over an hour and rates are. too high.. they changed my oil and rotates my tires More

by jhp103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Murphy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Snell
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Vision Kia of Canandaigua responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 15, 2024

The dealership is fine. The o ly reason I go there is for service That has always been ok except now I don't get the free oil change that I was getting on my Kia. Don't u More

by juhale41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Moore
Report | Print
May 15, 2024 -

Vision Kia of Canandaigua responded

Thank you for taking the time to provide us with this feedback.

May 14, 2024

The service recalls done on my vehicle were fine it was the customer service and inability to answer this phones that were the issue. More

by Morgan Marl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Snell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Vision Kia of Canandaigua responded

We appreciate your feedback and are eager to better your return experience.

May 12, 2024

They know how to treat a repeat customer. Car looked really good, exceeded expectations , be back soon More

by PHILESCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
May 14, 2024 -

Vision Kia of Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 11, 2024

Very friendly, updates to your car and possible upcoming problems. Would recommend this dealership to others More

by THICKS1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Snell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Vision Kia of Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 10, 2024

Service department staff were friendly, informative and helpful. My car was fixed before they said it would be and a follow-up appointment was scheduled. More

by jennwilliams1359
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
May 10, 2024 -

Vision Kia of Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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