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Vision Kia Of Canandaigua  - Service Center

Canandaigua, NY

4.3
170 Reviews

170 Reviews of Vision Kia Of Canandaigua  - Service Center

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June 07, 2024

The service department didn't address all of my concerns, but simply added them onto my invoice with no answers to the noise my car was making. More

by sandra14456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heidi Stoll
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Snell
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

Excellent service, very friendly and knowledgeable about what needed to be done. Efficient and clearly capable More

by JODYVG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Gray
June 06, 2024

You need a new PHONE system. No one ever answers the phone! I talked my brother into buying a Kia. He literally has to drive there to make an appointment. We are a Ki More

by SCHULDTPAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
June 05, 2024

greatest fast nice out on wiper change at now charge this is stupid to have to this More

by BDCARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept
June 04, 2024

KIA Cdga has always been awesome! everything is always professi9onal and personable! they always remind you when it s time for different services and are helpful and give choices t More

by FEDER.B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick and the service dept. !! Nick is great!
May 29, 2024

I use this dealership for the service and maintenance of my 2021 K5. They are also friendly, courteous, accommodating and informative. The work is always done in a timely manner. They normally will offer a More

by RHYANK713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

I was told 1 to 1 1/2 hours for an oil change and paint protection and I was there for over three hours. Today I also noticed that my car is still telling me it needs an oil change so they never reset tha More

by mortenson.sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
May 25, 2024

Very pleasant and knowledgable staff. Sales set up undercoating appointment that I have been attempting to do for a year More

by ShofPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Snell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

When I bought my Kia I was promised free oil changes for as long as I owned the car. Now they say they are under new ownership and will no longer honor their commitment. When they sold the dealerships, the More

by TOWINB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
May 23, 2024 -

Vision Kia of Canandaigua responded

"TOWINB" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 23, 2024

Great service, friendly, informative, accurate. Good people. will recommend them to my friends, family and work people. More

by slvrdisc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Snell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : service dept great, cashier nice
May 24, 2024 -

Vision Kia of Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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