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Vision Kia Of Canandaigua  - Service Center

Canandaigua, NY

4.4
223 Reviews

223 Reviews of Vision Kia Of Canandaigua  - Service Center

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September 11, 2025

Excellent service… Highly recommend KIA Canandaigua and Their service dept is best in class especially Kelly!! More

by TPSCHRADER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly in service dept went above and beyond.. Excellent customer service!
Sep 12, 2025 -

Vision Kia of Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 10, 2025

The salesperson was very helpful and do a great job! It was overall a great experience. More

by webberrose2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Snell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Edgerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Montesano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Redondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ziad Hasasneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Vision Kia of Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 08, 2025

Great service, very easy to work with and super friendly. Would recommend to anyone looking to get their car taken care of! More

by RYANBROWNN23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Sep 08, 2025 -

Vision Kia of Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 05, 2025

I am always happy with the service I receive, and the treatment given to me as a customer. The one thing I wish could be improved is the interface for the online appointment scheduler. This time around, More

by CARLJOHENGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Bleier
Sep 05, 2025 -

Vision Kia of Canandaigua responded

We appreciate your feedback and are eager to better your return experience.

September 03, 2025

Kelly Bailey was our only contact at the service dept. She was very thorough with paperwork and communicating progress on the service. More

by jcstrub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Bailey
Sep 05, 2025 -

Vision Kia of Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 29, 2025

Had a very pleasant experience. The workers at the front desk kept us informed and were knowledgeable about our vehicle. It was a refreshing experience compared to other service cen More

by Skyeee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Sep 05, 2025 -

Vision Kia of Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 27, 2025

Inspection was handled fairly quickly and a recall was taken care of. Was kept up to date on what was going on More

by jaylabrake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 27, 2025 -

Vision Kia of Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 14, 2025

Everyone seems very polite and will recommend them to others in the future...bought a new car with rusty lug nuts they said weren't under warranty but because the car was just purchased they did change t More

by kram440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Jensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Redondo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ziad Hasasneh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Vision Kia of Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 14, 2025

Kelly, the woman at the service desk, was super knowledgeable, professional, courteous, and friendly. She kept me in the loop every step of the way and made sure that I was out of there as soon as More

by STEVEMITCHELL851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly (I believe) in the service center
Aug 15, 2025 -

Vision Kia of Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 13, 2025

The Vision Kia Canandaigua staff are very welcoming, pleasant and willing to assist you. The Service Dept. staff are exceptional, detail oriented, FRIENDLY and keep you informed of the status of your ve More

by MUTHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Bailey
Aug 15, 2025 -

Vision Kia of Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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