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Vision Kia Of Canandaigua  - Service Center

Canandaigua, NY

4.4
186 Reviews

186 Reviews of Vision Kia Of Canandaigua  - Service Center

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May 14, 2025

Service department personnel are friendly and helpful, particularly Kelly Bailey who served me. Work was completed as I waited in a reasonable amount of time. More

by ROOSTER1248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Bailey
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May 13, 2025

They are always kind and friendly. I had to wait much longer than I anticipated but the service people were not a problem at all. Very nice and patient. More

by STEFFENARLN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in the Service Department
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May 09, 2025

Very customer service focused. Great sales and service staff. I've been pleased with my experience here! More

by jimfletcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2025

I was told that my appointment would be around 1 hour and it was. I had an oil change and NYS inspection. More

by KRAZYLADY2U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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April 30, 2025

Quick and efficient everything that we requested was taken care of and all services that were completed were explained to me. More

by msbunce44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Vision Kia of Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 26, 2025

The service at vision Kia was excellent! The team was honest, friendly and knowledgeable which makes the whole experience easy. More

by JWALK1312346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Moore
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May 01, 2025 -

Vision Kia of Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 19, 2025

Very friendly and knowledgeable sales associates. Their focus is complete customer satisfaction. Follow up after the sale is excellent. More

by shufelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Redondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2025 -

Vision Kia of Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 18, 2025

My appointment was for 9 AM, when I got to the dealership, I realized that I did not have my work computer, which was devastating and would’ve been a huge interruption to my day. The dealership al More

by owensl85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure who I worked with at the front end, but she was very pleasant and accommodating
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Apr 18, 2025 -

Vision Kia of Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 17, 2025

Kelly was amazing! Kept me informed on my vehicle. Vehicle was done sooner than expected. Will definitely go back for any other service needs. More

by PATRICKMAC_1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
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Apr 17, 2025 -

Vision Kia of Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 14, 2025

Excellent and quick service. Staff were knowledgeable and professional. I recommend using this dealership for your service needs. More

by HALEY.C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Apr 16, 2025 -

Vision Kia of Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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