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Vision Kia Of Canandaigua  - Service Center

Canandaigua, NY

4.4
189 Reviews

189 Reviews of Vision Kia Of Canandaigua  - Service Center

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June 02, 2025

Brought my car in to have peanuts removed from ventilation system thanks to chipmunk in my garage. Kelly Bailey greeted me at the door and did a great job of getting my service do e in a reasonabl More

by ROOSTER1248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Bailey
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May 31, 2025

the work wasn't complete. i have to come back. didn't complete work have to come back More

by jfitch5
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kelly bailey was great. your lucky to have her.
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May 20, 2025

Kind an ready to get to the bottom of my reasoning for being there great job More

by WETSELLRYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
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May 22, 2025 -

Vision Kia of Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 14, 2025

Service department personnel are friendly and helpful, particularly Kelly Bailey who served me. Work was completed as I waited in a reasonable amount of time. More

by ROOSTER1248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Bailey
Report | Print
May 22, 2025 -

Vision Kia of Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 13, 2025

They are always kind and friendly. I had to wait much longer than I anticipated but the service people were not a problem at all. Very nice and patient. More

by STEFFENARLN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in the Service Department
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May 22, 2025 -

Vision Kia of Canandaigua responded

We appreciate your feedback and are eager to better your return experience.

May 09, 2025

Very customer service focused. Great sales and service staff. I've been pleased with my experience here! More

by jimfletcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2025 -

Vision Kia of Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 08, 2025

I was told that my appointment would be around 1 hour and it was. I had an oil change and NYS inspection. More

by KRAZYLADY2U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
May 22, 2025 -

Vision Kia of Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 30, 2025

Quick and efficient everything that we requested was taken care of and all services that were completed were explained to me. More

by msbunce44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Vision Kia of Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 26, 2025

The service at vision Kia was excellent! The team was honest, friendly and knowledgeable which makes the whole experience easy. More

by JWALK1312346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Moore
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May 01, 2025 -

Vision Kia of Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 19, 2025

Very friendly and knowledgeable sales associates. Their focus is complete customer satisfaction. Follow up after the sale is excellent. More

by shufelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Redondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2025 -

Vision Kia of Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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