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Vision Kia Of Canandaigua  - Service Center

Canandaigua, NY

4.4
209 Reviews

209 Reviews of Vision Kia Of Canandaigua  - Service Center

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July 31, 2025

Why did I have to pay $7. 00 for the mechanics to use. Gloves, eyeglasses, clothes, etc. a rip off More

by CATHYGUCKERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jul 31, 2025 -

Vision Kia of Canandaigua responded

We appreciate your feedback and are eager to better your return experience.

July 31, 2025

Always friendly and professional! The wait time is awesome! Everyone is very helpful. and nice. More

by LORRIE14432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2025 -

Vision Kia of Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 31, 2025

Staff very welcoming, pleasant and very helpful. Great service with updating me as they examined and what needed to be done. More

by ANGELCELLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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Jul 31, 2025 -

Vision Kia of Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 30, 2025

They didnt fix problem on dashboard. Drove hour 10 minutes to get to the appointment More

by cgrover2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shop
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Jul 30, 2025 -

Vision Kia of Canandaigua responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYCK@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 19, 2025

So gratifying to be able to walk in and the service manager greets you and your wife by name. More

by KATHYGOTHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Moore and Kelly Bailey
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Jul 22, 2025 -

Vision Kia of Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 18, 2025

Service was thorough and professional. Never have had an issue once car is serviced by KIA More

by JODYVG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Gray
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Jul 22, 2025 -

Vision Kia of Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 17, 2025

The service staff and their work is excellent. Always have good luck going to them. I recommend them to everybody. More

by BONEHEAD1113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Moore and Nick
Report | Print
Jul 22, 2025 -

Vision Kia of Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 12, 2025

it took a few trys but they got the problem solved. we should be good now. More

by BROPHY55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Snell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2025 -

Vision Kia of Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 11, 2025

service department has extreamley excellent at my appointment AAAA+I am ready for next appointment More

by JOEADAMESCU1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
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Jul 11, 2025 -

Vision Kia of Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 11, 2025

Overall an easy process and great customer service. And everything was explained in detail. Good experience More

by Elkekk418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Codey Jensen
Report | Print
Jul 11, 2025 -

Vision Kia of Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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