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Vision Kia of Canandaigua

Canandaigua, NY

4.4
231 Reviews
Welcome to Vision Kia Canandaigua The team at Vision Kia Canandaigua would like to welcome you to our dealership in Canandaigua, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Kia vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Canandaigua, you can always count on the professional technicians in our Kia service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Canandaigua count on the high-quality vehicles and services found at Vision Kia Canandaigua, and we look forward to living up to our reputation every day. We have a Second KIA Location in Rochester, NY: Vision Kia Of East Rochester. Stop in and see us today, or contact our staff with any questions!
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2445 Rochester Rd Rte 332

Canandaigua, NY

14424

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Showing 231 reviews

August 13, 2024

They have always taken care of my car. I wish you still had the free oil changes. More

by rjlarose1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 14, 2024 -

Vision Kia of Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 08, 2024

Was a very easy process once we had the approval that had the car in and new engine into the vehicle. However on a another note the phone system sucks hard to get anybody on the line would like too see somet More

by bpool198475
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Snell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Vision Kia of Canandaigua responded

We appreciate your feedback and are eager to better your return experience.

August 08, 2024

Service Department is very defensive. Their phone system either does not work, or they ignored my 5 voicemails. They did perform the work on my vehicle, but never called me, I always ha More

by RAY_STEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick
Aug 14, 2024 -

Vision Kia of Canandaigua responded

Thank you for bringing this to our attention, Ray. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

August 08, 2024

Even though I had a later appointment and I dropped off my car in the morning, they got my car in and done within a hour. More

by ROBINCUPPERNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Aug 14, 2024 -

Vision Kia of Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 06, 2024

Very friendly staff that helped tremendously. The process was quick and painless. I got the car that I wanted and love it. Cam even called the insurance company and switched everything for me and More

by amymooney55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cam Jensen
Aug 07, 2024 -

Vision Kia of Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 06, 2024

Had to wait to close deal for someone from the Vision Hyundai across the street to finish a cash sale. Then that person blamed the salesman for a different cost to me. Poor area for a test drive, unable More

by suzyinsyr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adam Snell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Vision Kia of Canandaigua responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 05, 2024

Great experience, kindly, service, knowledgeable people very happy with the whole experience will buy from there again More

by DIFEDERICO60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Snell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Vision Kia of Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 04, 2024

Service was good and done on a timely basis and the only drawback was the very cold waiting area. More

by nuttree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know their names
Aug 07, 2024 -

Vision Kia of Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 04, 2024

Service was good but still dont understand why the grease in my rack and pinion failed at 117k miles. Isnt that sealed because it is supposed to last lifetime of car? If 117k is lifetime of car you guys bett More

by CROUSE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Snell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Vision Kia of Canandaigua responded

Thank you for taking the time to provide us with this feedback.

August 04, 2024

One of the best experiences I have had pricing a vehicle. Adam was very helpful and knowledgeable. More

by garouse4641
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Snell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Vision Kia of Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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