Vision Kia of Canandaigua

Could Not Have Asked For A Better Experience! I went into the dealership not expecting there to be many, if any, options for me in my situation. I owned a vehicle that I simply could not afford th I went into the dealership not expecting there to be many, if any, options for me in my situation. I owned a vehicle that I simply could not afford the payments on any longer but still owed a considerable amount of money on. I worked with Joe and Brian and they spent almost all of their day with me trying to figure out the best possible solution for me. They were able to not only get me out of my current loan payments, but I was able to drive off the lot with a brand new Optima at a lower monthly payment. Everyone in the dealership was extremely friendly and great to work with. I never once felt that "pushed" feeling you can get from most car dealers. I will definitely be back when I am ready for my next vehicle! More

Helpful, Honest and Knowledge! I recently made a purchase and Brian was phenomenal to work with. He was helpful and knowledgeable. He went above and beyond to accommodate all my req I recently made a purchase and Brian was phenomenal to work with. He was helpful and knowledgeable. He went above and beyond to accommodate all my requests and find the perfect vehicle for me! I would recommend this dealership to anyone! More

Great service! I told them exactly what I was looking for and what my budget was! They contacted me and told me they had found something that fit the bill. I checked I told them exactly what I was looking for and what my budget was! They contacted me and told me they had found something that fit the bill. I checked out the car and told them I was interested in it. They had a couple parts fixed for me and ready to go in a couple days! More

Oil change for Buick regal. The service department is always very quick at getting me in. The waiting area is always clean with coffee available and I never have a long wait. The service department is always very quick at getting me in. The waiting area is always clean with coffee available and I never have a long wait. More

New Car Lease Everyone at this Dealership was friendly and took the time to introduce themselves. The salesman, Sam Montesano, explained all aspects of leasing, all Everyone at this Dealership was friendly and took the time to introduce themselves. The salesman, Sam Montesano, explained all aspects of leasing, all features on the car and was not pushy at all. Did want me to test drive the car and I did. Very, very happy with the car. More

Extreeme disappointment witn the service department In the past 2-3 years my family (myself, 2 boys and my daughter have all bought vehicles), 2 of the 4 we have had no problems with, the other 2 I woul In the past 2-3 years my family (myself, 2 boys and my daughter have all bought vehicles), 2 of the 4 we have had no problems with, the other 2 I wouldn't want anyone to get with the problems we have had. Vehicle number one, (2013 Dodge Journey) my daughter purchased in December with 57,000 miles on it, to have something for the birth of her first child. When the weather started to get warm, she tries to turn on the a/c in the back, only to find out the blower motor did not work at all. Vision would not fix it because it was over the warrantee. Even though they sold it with a blown blower motor. After she got an oil change and tire rotation, the front end wobbled and pulled severely to the right. They said she had a bent rim and lost a wheel weight, all within 150 miles or so. After several alignments to no avail, took it to my mechanic who stated that the rear tires are shot and the fronts are on their way out. All this within less than 14,000 miles. They reluctantly replaced the rears and said the fronts are fine. She gets an oil change and a 16 point inspection. I purchase 2 new tires for the front, take it to my mechanic for an inspection, he tells me the left front driveshaft is shot so bad that grease is flung all over the wheel well. This was within 2000 miles of the famous 26 point inspection. So much for actually looking at the vehicle. Car number 2, (2012 Chevy Cruze) my son purchased used to get around. When he went to move to NC, I had my mechanic give it a good once over. I was surprised to hear that it hard a leak in the cooling system, the transmission fluid was burnt and all 4 tires really should be replaced. All this within a few thousand miles of purchase. As a result of these 2 problem cars, I will NEVER go there to have any vehicle serviced and will have to think long and hard about purchasing a vehicle if this is how they go through them before the put them on the lot More

Great service! I recently purchased a car from Vision Kia in Canandaigua Ny. My experience from the minute I stepped into the store was wonderful. I will definitely I recently purchased a car from Vision Kia in Canandaigua Ny. My experience from the minute I stepped into the store was wonderful. I will definitely be returning. More

Team work & personal Worked with Tizo and Brian the sales manager. Had to get a new van due to sudden loss of old one. They jumped on it to get a new one (dealer trade) Worked with Tizo and Brian the sales manager. Had to get a new van due to sudden loss of old one. They jumped on it to get a new one (dealer trade) so we could test it the next day after talking. They also took over 2 hours going over the new items, terms, dollars, etc... Was very impressed with their personal service and pesonal touch. Seemed down to earth and while obviously they are there to make money, like they cared about making it a win win situation. More

Amazing service dept I was in the Canandaigua area when I noticed a terrible squeal coming from my drivers side wheel. At 3:30 on a Saturday, Jeff at the service desk agre I was in the Canandaigua area when I noticed a terrible squeal coming from my drivers side wheel. At 3:30 on a Saturday, Jeff at the service desk agreed to do a diagnostic on it to make sure it was safe to go the 200 miles home. He and a mechanic both looked the car over & test drove it. Not a penny was made by them but they gave us lots of helpful advice & cleared the car for the trip home. Amazing service! More