Vision Kia of Canandaigua

Went in for a free inspection because I bought the car there .the service team told me I needed $1600 worth of new tires and repairs. I only have 28,000 miles on the car. including front brakes, alignment there .the service team told me I needed $1600 worth of new tires and repairs. I only have 28,000 miles on the car. including front brakes, alignment: and coolint flushed out. I was upset and took it to my local mechanic. After he inspected the car, he told me this is a crack of bull. My tires had at least 5 to 10,000 more miles on it. My front brakes were in good shape and he never heard of a coolant Being flushed out in a 2019 car. Some free inspection that was. I feel it’s a come on to get you in and then saddle you with repairs that are not due at that moment. You don’t expect this from a dealer you bought the car from. More

Very thorough, professional, helpful, respectful, keep customers informed. It's almost like dealing with family. customers informed. It's almost like dealing with family. More

I received paperwork stating I needed services that I had just had done. They said I need new tires soon when my tires have less than 5000 miles on them. They said my car has 93000 miles when it actually has just had done. They said I need new tires soon when my tires have less than 5000 miles on them. They said my car has 93000 miles when it actually has 103500. When I asked to have this corrected she became flustered and tried to take back the paperwork they gave me stating all this. I did appreciate the complimentary but my suspicions are now aroused. More

Sam did a great job showing us the vehicles and explaining the differences between them so I could make the best choice for me. Sam made the process very easy and relaxed. I did not feel pressured explaining the differences between them so I could make the best choice for me. Sam made the process very easy and relaxed. I did not feel pressured and was able to get the best car for myself. I am enjoying my 2024 Wolf gray Telluride!! More

Always friendly and efficient clean,attentive,always offers upgrades,offers courtesy cars while you wait offers upgrades,offers courtesy cars while you wait More

Very satisfying experience, on time, explaining any issues, setting up next appointment, good attitude and friendly issues, setting up next appointment, good attitude and friendly More

I continue to be amazed at the personalized service and quality of the work. Exceptional quality of the work. Exceptional More

We were leaving for a family trip for our daughter’s 6th birthday and unexpectedly my gas cap wouldn’t open because the latch was broken. We went straight to the dealership and they helped us immediately. T birthday and unexpectedly my gas cap wouldn’t open because the latch was broken. We went straight to the dealership and they helped us immediately. They were all kind to our family and made sure everything was fixed before we left. We really appreciate the last minute help in this situation and due to their quickness and effectiveness we were able to leave for our trip and enjoy the rest of our day! Thank you Kia Canandaigua team! More

Always friendly and work gets done in a timely matter. Responsive to questions and attentive Responsive to questions and attentive More

Vision Kia has been absolutely wonderful to work with since day 1! We just had our first service appointment and everything went great! since day 1! We just had our first service appointment and everything went great! More