Vision Kia - Service Center

You need more parking spots and it's very hard to get through to the service dept when calling. through to the service dept when calling. More

Non-communicative, no respect for customer, poor customer service, only voicemail and no responses, deceitful. service, only voicemail and no responses, deceitful. More

Friendly courteous front end staff…very capable technicians…fast service. An excellent team that I have great confidence in to keep our Kia Sorento and Soul In top shape. technicians…fast service. An excellent team that I have great confidence in to keep our Kia Sorento and Soul In top shape. More

Up front pricing and what was to be expected and how long of a wait I should expect appreciate girl at desk checking me out as well since I've worked with her prior of a wait I should expect appreciate girl at desk checking me out as well since I've worked with her prior More

It was a great experience, everyone was so helpful and friendly. I always go here for my services. friendly. I always go here for my services. More

Everyone is very helpful and the work is completed in a timely manner . Great customer service . timely manner . Great customer service . More

Quick service and I appreciate the option to get a loaner car while my car is being serviced. car while my car is being serviced. More

Amanda was incredible. Extremely knowledgeable, friendly, and efficient!! She made the process of bringing my vehicle in for a recall much less painful. Extremely knowledgeable, friendly, and efficient!! She made the process of bringing my vehicle in for a recall much less painful. More

I was happy with the service and the rental car, thank you very much dealer. you very much dealer. More

I had to come back after a headlight error code, with what we thought was just a blown LED bulb. It turned out there was a short that only replicated after I left and drove a ways down the road and hit a what we thought was just a blown LED bulb. It turned out there was a short that only replicated after I left and drove a ways down the road and hit a bump or something. They took good care of me and got the problem resolved no charge and even washed my car. Vision kia of Fairport /and now East Rochester has been my dealership and service provider for nearly 10 years and I trust them to be honest and not take advantage. Strongly recommend. More