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Vision Kia - Service Center

East Rochester, NY

4.4
650 Reviews

650 Reviews of Vision Kia - Service Center

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January 03, 2025

First oil change on our new Telluride . Maintenance department was super helpful and professional. Super pleased with service. More

by NATASHADEET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOE KRUPPENBACHER
Jan 07, 2025 -

Vision Kia East Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 02, 2025

Manny, has been excellent taking care of me! Always polite and trying to help! Thanks More

by EGAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOE KRUPPENBACHER
Jan 07, 2025 -

Vision Kia East Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

December 31, 2024

Told me 1-1. 5 hours. Took 3-3.5 hrs. Asked to notify me if found to be longer so I could leave and come back. Didn’t until 2 hours in. Everything else was fine. More

by Mavery18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service team
December 29, 2024

Everything was done well and there was good communication with the service. Thank you very much. More

by DJSTOCKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOE KRUPPENBACHER
December 29, 2024

They have great hours to be able to get your car serviced when you want to wait. More

by DPCARLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
December 29, 2024

Overall a good experience. Amanda was friendly and greeted me warmly when I dropped off my car. It was easy to get an appointment. However, the oil change was significantly mor More

by Des321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
December 29, 2024

Timely completion of NY state inspection - appreciate the friendly service and nice waiting area. Thank you! More

by RPRESCOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Herko
December 29, 2024

All work was completed on time as usual, Manny and his staff are excellent. No complaints whatsoever More

by JHOPKINS100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOE KRUPPENBACHER
December 28, 2024

Amanda was great…! !! The service provided was great & more importantly, honest ! I was notified that Mathews made an error with my wheel locks. More

by JFANZ714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
December 24, 2024

Drove in with my car working and no engine light on, left with my car driving only 30 mph and being told that it came in that way. And now my kids don’t get their Christmas plans since we no longer can drive More

by CUZAMORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NICHOLAS BRUMM
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