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Vision Kia - Service Center

East Rochester, NY

4.4
632 Reviews

632 Reviews of Vision Kia - Service Center

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March 19, 2021

Excellent service from Jordan he is vary helpful and helps with things I wouldn’t even think to ask he would definitely recommend him for your next appointment More

by NALAPAGE19
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan C.
Mar 24, 2021 -

Vision Kia East Rochester responded

This is wonderful to hear! Our service department holds its services to highest of standards and always tries to work efficiently and quickly. We are happy you found this to be the case during your visit!

March 19, 2021

Grate people got me right in and was in and out. Took there time to explain every option I could take and did not force one or other option they allowed me to pick what be s t fit me More

by MGILBERT2023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan C.
Mar 24, 2021 -

Vision Kia East Rochester responded

We are happy to hear you had a great experience! We appreciate your 5 star review!

March 11, 2021

Manny and Jordan were both very professional and very helpful. I was very stressed out and not feeling well and they were wonderful to deal with. More

by HEATHERBELLE1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake G., Jordan C.
Mar 24, 2021 -

Vision Kia East Rochester responded

Hi Heather! We couldn't agree with you more, Manny and Jordan are fantastic! We appreciate your kindness and thank you for choosing the Vision Automotive Group!

March 11, 2021

I Highly Recommend them they are so friendly and nice and always address all my concerns there waiting room is so nice you feel right at home when I bought my car they were so nice gave me a really good dea More

by JETT63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew C., Jordan C.
Mar 24, 2021 -

Vision Kia East Rochester responded

We are happy to hear that you had a wonderful experience! Your recommendation means so much to us and we're so happy to have earned it. We hope to see you soon!

March 11, 2021

No push for extra's from sales rep. Service Department did a great job addressing a few repairs that were requested. Would recommend to someone looking for a new or used Kia vehicle. More

by T.B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn (Sales Rep), Jordan C.
Mar 24, 2021 -

Vision Kia East Rochester responded

Thank you so much for your high rating! We truly appreciate you taking the time to write out such a fabulous review of our team here at Vision Kia East Rochester!

March 10, 2021

Had a very hard time scheduling and getting a quote for my vehicle.i had to call three times and then contact someone in sales after trying to contact agent who sold me my vehicle. More

by LISSA1470
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Drew C., Jordan C.
March 10, 2021

The fixed the harness under warranty for a second time. I received a free oil change & car wash to help make up the time. The part failed again, not the dealer’s issue. More

by WLUTOMSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan C.
Mar 25, 2021 -

Vision Kia East Rochester responded

We appreciate your review! If you have further needs or questions, please reach out!

March 10, 2021

The KIA dealer did a great job, this survey is a waste of my time. do not send me any more. How do let you know? More

by MGOLDMAN252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan C.
Mar 25, 2021 -

Vision Kia East Rochester responded

Thank you for your high rating! Have a great day!

March 10, 2021

Always quick and no pressure service! The staff is Always quick and no pressure service! The staff is friendly and honest and upfront with the work that needs to be done. They never try to up sell a More

by CARDZ826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan C.
Mar 24, 2021 -

Vision Kia East Rochester responded

Thank you so much for your feedback and for taking the time to leave such a positive review!

March 09, 2021

Fast service and great communication. This visit was a scheduled oil change. I was able to wait for my car and the waiting area was not crowded. I appreciate that everyone had on a mask for the safety of More

by MARTINA.LUCAS97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan C.
Mar 24, 2021 -

Vision Kia East Rochester responded

Hi Martina! We're glad to hear you enjoyed your visit! Customer satisfaction is our top priority so it is amazing to hear we have achieved this! Have a wonderful day!

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