Vision Kia - Service Center

I'm please with the work performed and the overall experience has been good. The main reason I keep my car serviced there is Manny. But I do think that the service rates might be a little higher than experience has been good. The main reason I keep my car serviced there is Manny. But I do think that the service rates might be a little higher than other places. But I bought the car there and I will trust them to keep it going. More

They are always right there to greet you. It’s welcoming . They talk to you in a good manner. Don’t force you into anything . It’s welcoming . They talk to you in a good manner. Don’t force you into anything . More

Much longer wait than we're told. Added extra items that were not relevant to inspection and also not told previously the week before that it was needed to be done. If so I would ha Added extra items that were not relevant to inspection and also not told previously the week before that it was needed to be done. If so I would have gotten it done. Much less expensively More

Vision Kia’s service advisors are communicative throughout the whole process when servicing my car whether it is a large or small job. throughout the whole process when servicing my car whether it is a large or small job. More

I really like my Kia. I would most likely buy one again, but I feel so scammed by the dealer by for the first time in my life, I bought an extended service package, think I would most likely buy one again, but I feel so scammed by the dealer by for the first time in my life, I bought an extended service package, thinking that I have oil changes and tire rotations for 48,000 miles. Instead, I’m told that I get an oil change every 10,000 miles versus every 5000 or 7500 miles that I think is better for the car, even when you Google it they say 7500 miles for synthetic oil. And then I’m told that I’ve used up all my oil changes in the extended warranty program. This is just one example of getting scammed in buying something that I probably should’ve never bought in the first place or should’ve read the fine print. I also don’t appreciate being told that I have to buy oil additive or fuel additive for a car that is pretty much brand new and I’m getting an oil change to begin with. So why do I need to spend $30 for an oil additive. Another scam. and each time I’ve been in for the last two appointments I’m told that I should have my brakes taken care of. My mechanic told me that I don’t have to touch my brakes yet as they are fine for quite many more miles to go. So two different opinions. And who do I trust not the dealer that sold me a package of extended warranty, where I had to start paying for more stuff to begin with. When I have time, I’m gonna call other Kia dealerships to see if there’s better programs for such things as routine oil changes and other things such as tire rotations that are part of the service like the service I had on my Mazda. I had oil changes for life of that car. on a sidenote, I know there’s not much space for doing much more at your current location as the parking lot is always packed and parking is limited, but that is a challenge to find a parking spot when getting my car serviced. More

Very helpful and provided excellent experience in leasing my new Telluride. Adam was very transparent and trustworthy. my new Telluride. Adam was very transparent and trustworthy. More