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Vision Kia - Service Center

East Rochester, NY

4.4
540 Reviews

540 Reviews of Vision Kia - Service Center

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April 16, 2021

Charged me 16 dollars for a 8 dollar part tried to make my service longer than needed at 150 an hour. Had the same service done at another dealership with no issues More

by MENZALLICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick
April 14, 2021

I was told one price and was charged another.At the end my car wasn't fixed or nor was the problem with my car was found.I do not recommend this location. They try and find more things wrong just to get mo More

by LESTARRGREEN91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan C.
April 07, 2021

Took 3 hours to do brakes and tires. They told me an hour and a half. Im not pissed about it taking 3 hours but i would have liked to know so i didint sit there More

by SPENCERDCARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan C.
March 30, 2021

Great customer service, flexible available service hours, friendly staff. I have bought 5 cars at least from them so far and see no other reason to go anywhere else. 2 cars were over e-mail and text till s More

by CHROMEY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany
Apr 20, 2021 -

Vision Kia East Rochester responded

This is wonderful to hear! Thank you for being a loyal customer to the Vision Automotive Group!

March 24, 2021

I always receive great customer service and I am grateful to everyone at Kia Dealership for all they do, and I would recommend anyone with a Kia to get service at your location... More

by lainelaine24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan C.
Mar 25, 2021 -

Vision Kia East Rochester responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We thank you for the wonderful review and look forward to your next visit!

March 22, 2021

I’m really happy with how quick my car had been fixed. They did a really good job! I would definitely recommend others to come here! More

by HALL.ASHLEY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan C.
Mar 24, 2021 -

Vision Kia East Rochester responded

We are happy to hear that you had a wonderful experience! Your recommendation means so much to us and we're so happy to have earned it. We hope to see you soon!

March 21, 2021

I went in for an oil change and walked out with a new car. The sales man was extremely nice and very friendly . NOT pushy More

by MMRUNION1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric R, Jordan C.
Mar 24, 2021 -

Vision Kia East Rochester responded

We are happy to hear you were able to find what you were looking for! Thank you for taking the time to leave such a positive review!

March 20, 2021

They are always friendly and helpful and knowledgeable. My car has some major issues right now and they are working to get things repaired under warranty. More

by AHAMELIN78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan C.
Mar 24, 2021 -

Vision Kia East Rochester responded

Thank you so much for taking the time to write out such a great review of the Vision Kia East Rochester team! We appreciate your support and your continuous business!

March 19, 2021

Excellent service from Jordan he is vary helpful and helps with things I wouldn’t even think to ask he would definitely recommend him for your next appointment More

by NALAPAGE19
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan C.
Mar 24, 2021 -

Vision Kia East Rochester responded

This is wonderful to hear! Our service department holds its services to highest of standards and always tries to work efficiently and quickly. We are happy you found this to be the case during your visit!

March 19, 2021

Grate people got me right in and was in and out. Took there time to explain every option I could take and did not force one or other option they allowed me to pick what be s t fit me More

by MGILBERT2023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan C.
Mar 24, 2021 -

Vision Kia East Rochester responded

We are happy to hear you had a great experience! We appreciate your 5 star review!

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