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Vision Kia - Service Center

East Rochester, NY

4.4
540 Reviews

540 Reviews of Vision Kia - Service Center

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May 11, 2021

Wasn't advised of the arrival/check-in process in advance. Felt awkward learning I shouldn't have pulled in when the service door opened. More

by RUBYSMOMTWO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan C., Myles P.
May 10, 2021

The service department scheduler went out of his way to fit me in with very short notice and I’m again confidently on the road! More

by PSPANG2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I thought Jason but not sure
May 08, 2021

Went in to service my car and the service department was very efficient, I was in and out, very happy with my visit once again More

by BAMMBIGALOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan C., Myles P.
May 05, 2021

The staff was friendly and helpful, they let me know exactly what my car needed, as well as things to look for down the road. More

by SCOTTJCAMPANELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan C., Myles P.
April 29, 2021

They were very friendly and took care of all that needed to be done . Way better service than West Henrietta Dorchel Kia. I stopped going there 2 yrs ago More

by CATHERINETISDALE1128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Initial person was Nick. Very helpful and friendly
April 29, 2021

This is the best place to purchase or lease a vehicle. Courteous staff, excellent customer service and an attentive service department are a winning combination. More

by FRANLEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Comstock, Brian Mark and Manny Gonzalez - 5 stars each!!
April 22, 2021

They were fast and got the problem worked on and fixed in little time and I was informed on how the job was going and if more things needed to be added before doing More

by DAVID.LUSIAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan C.
April 22, 2021

Service was great and also stopped in sales, replaced car. I have nothing more to say. Need more words to enter rating. This was the only bad experience! More

by RKGMAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew C., Jordan C.
April 21, 2021

Always a good experience with Manny and Jordan in service. I also took a test drive today and it was a pleasure to work with Ricky. More

by JEFFV281
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky in Sales, Jordan C.
April 19, 2021

Wheel or brake problems. It sucks when you have a 10r. warrenty on a 2018 car had the problem checked out more than ago.$1100.00 charge. More

by buck9b_3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan C.
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