Vision Kia - Service Center

Fast and courteous service was there for my first oil change. My car also was found to have two recalls that were taken care of at the same time. change. My car also was found to have two recalls that were taken care of at the same time. More

They met all of my needs in a timely and professional manner. Open and honest communication was key manner. Open and honest communication was key More

Nice They were helpful and knowledgeable They made it so we could get the recall done we could get the recall done More

Second car I have bought from dealership only complaint I have would be how long it takes for service visits, usually takes hour and a half for oil change have would be how long it takes for service visits, usually takes hour and a half for oil change More

Friendly staff that greeted me upon arrival and checked me in. work was completed in a very timely manner me in. work was completed in a very timely manner More

Let’s sum it up. Buying a car you feel like an inconvenience. Getting service is worse than the dentist. I’ve been with Vision Kia for over 10 years, leased 3 and own Buying a car you feel like an inconvenience. Getting service is worse than the dentist. I’ve been with Vision Kia for over 10 years, leased 3 and own the 4th. I was told my breaks needed to be done. I took care of it myself, would you believe the back ones didn’t? And they were ready to charge 6-800 to do them? I replace them, go back for an oil change and these 3 month old breaks are already at 70%. Yeah okay. Also had my tires rotated, thanks, didn’t bother to fill them up to proper air pressure though……. So that’s what sitting in a waiting room for 2+ hours gets ya. Oh and let’s not forget they call everyone sitting in the room one by one offering to sell you a new car. It’s beyond parody. You may ask, why have you stuck with them? The dealership is walking distance from my place. However I’m done at this point. Crappy service is one thing. Straight up lying breaks trust and owning a car has opened my eyes to just how scummy this place is. More

Free oil changes when purchased vehicle. It was a factor in decided to buy five Kia’s. Not so sure in the future. Free inspection now not a good reason. Checking fluids also gone It was a factor in decided to buy five Kia’s. Not so sure in the future. Free inspection now not a good reason. Checking fluids also gone. Another reason to look else were. More

I’m incredibly frustrated that when I purchased my vehicle it was oil changes for life and now that is no longer being honored. This was a huge incentive to stay with the dealership but now with adde vehicle it was oil changes for life and now that is no longer being honored. This was a huge incentive to stay with the dealership but now with added expense I will probably look elsewhere for both service and car buying. More