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Vision Kia - Service Center

East Rochester, NY

4.3
485 Reviews

485 Reviews of Vision Kia - Service Center

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June 03, 2024

Mechanical service for three cars that I have purchased from Vision Kia has been excellent. Service has been performed efficiently and expertly. I've never had a problem with their work. More

by JHOWBLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE KRUPPENBACHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

Came for an oil change and tire rotation with no appointment. I was in and out in under an hour. Great service. More

by nanryk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember their names
June 02, 2024

Salesman was attentive and knowledgeable. Explained the process completely and answered all my questions. I really enjoyed and appreciated the test drive More

by OPTOUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gammariello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ingrassia
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE KRUPPENBACHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Brumm
June 01, 2024

Service was friendly and quick. They did not try to upsell me. My only issue is it's a bit difficult to schedule an appointment. More

by billteg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE KRUPPENBACHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Took my truck there twice and they couldn’t tell me what wrong and changed me each time and my truck is still doing the same thing,want bring my truck to Kia again,thanks More

by WPOWELL894
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JOE KRUPPENBACHER
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Manny did such a great job making sure all my cars needs were addressed. Extremely professional and courteous. I highly recommend him, and his shop for any work you might need done More

by paigeberry05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE KRUPPENBACHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

No complaints at the moment. They seem to be doing great right now. Let’s hope they keep it up. More

by JACK.COX008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE KRUPPENBACHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Customer service was awesome from start to end. I love that they checked in on me several times. Very postive experience! More

by OPTOUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Friendly, knowledgeable people. Great service. Manny and his crew are awesome. Thank you for the best service. More

by jdltss2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ingrassia
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE KRUPPENBACHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Do not leave your keys in the drop box they do not check it! I had a 9am appointment dropped my car at 7:40am called to check on my car at 11:45am and they didn't know where my car was? Um it's at your deal More

by Jess
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Female service person can't remember her name
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