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Vision Kia - Service Center

East Rochester, NY

4.4
628 Reviews
Call Service Center (585) 460-5917

628 Reviews of Vision Kia - Service Center

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April 13, 2025

This dealership has got it together professional nice people.. Service department, A++ highly recommend this place. More

by OPTOUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 12, 2025

The service writer was very efficient and made sure I understood what problems were and the suggested resolutions. I never felt pressured. I appreciate that. More

by ngodkin1
Recommend Dealer
Yes
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April 08, 2025

The sales person I worked with was friendly, understood what I was looking for, and low pressure. I would recommend him to my family and friends. More

by staci.caron
Recommend Dealer
Yes
Employees Worked With
Yosiah Miller
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Apr 09, 2025 -

Vision Kia East Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 06, 2025

Problem not fixed after spending over $500 Door closed and dome light staying on issue still there when making a turn or even touching door More

by Audio4tv
Recommend Dealer
No
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Apr 08, 2025 -

Vision Kia East Rochester responded

"Audio4tv" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRK@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 04, 2025

Very professional had all the work done on time and even washed my car for me! More

by 2snips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2025 -

Vision Kia East Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 04, 2025

Jessica was wonderful. She offered me a rental since the timeframe to fix my car was 5-6 hrs, which I really appreciated. She was extremely professional and courteous, as w More

by JCRINGOLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Brown - 5 star
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Apr 04, 2025 -

Vision Kia East Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 02, 2025

Smooth, great service I didn't have an appointment but they did my oil and got me in my way in no time More

by diazcar
Recommend Dealer
Yes
Employees Worked With
Jessica
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Apr 02, 2025 -

Vision Kia East Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 01, 2025

Outstanding service and has been every time I visit. Friendly, prompt, on time appointments and quality work. More

by michaelsullivan433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2025 -

Vision Kia East Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 29, 2025

Excellent experience at Vision Kia East Rochester! Friendly staff, great service, and a seamless buying process. Highly recommend! More

by SYG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Roque
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2025 -

Vision Kia East Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 26, 2025

A very good experience for my first time. Work was done promptly . Folks were very friendly More

by lfrost1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Silverio
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Mar 27, 2025 -

Vision Kia East Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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