599 Reviews of Vision Kia - Service Center
The KIA dealership in East Rochester is committed to their customers having a good experience — from the purchase of a great vehicle, and then throughout the life of it. Manny and Amanda and the service their customers having a good experience — from the purchase of a great vehicle, and then throughout the life of it. Manny and Amanda and the service team will go the extra mile to insure that is the case. More
Exemplary service. My service rep, Chino, went over and above to get to the root of the problems with my car. Anyone who needs work done should ask for him. My service rep, Chino, went over and above to get to the root of the problems with my car. Anyone who needs work done should ask for him. More
Even though my car is under warranty, I wasn’t contacted to be told what was wrong or how they were going to fix the issue. It was taken care of quickly and I got in the next day. I just would have apprecia to be told what was wrong or how they were going to fix the issue. It was taken care of quickly and I got in the next day. I just would have appreciated more communication from the service department regarding the issue instead of just receiving a text saying my car was ready to be picked up without knowing what was done, if anything, to it. More
15 words? 15 words? Excellent service courteous and helpful and fun to talk to and expensive. 15 words? Excellent service courteous and helpful and fun to talk to and expensive. More
The dealer and its work is fine. I don’t appreciate all the additional things they want to do when I bring it in that the car doesn’t need. The prices are also outrageous. I don’t appreciate all the additional things they want to do when I bring it in that the car doesn’t need. The prices are also outrageous. More
Not thrilled with the upsale mentality or that my vehicle and myself as a customer were no longer in their computer system when I had service done there less than 6 months earlier and myself as a customer were no longer in their computer system when I had service done there less than 6 months earlier More
Staff was professional and kept me informed of the progress through the visit while I waited progress through the visit while I waited More