Vision Kia East Rochester

I have leased 2 kia sorrentos from this dealership, and have had a great experience both times! I will be back again when my lease is up for a new sorrento!! have had a great experience both times! I will be back again when my lease is up for a new sorrento!! More

About a year ago they sold me my first car, I come in for service. Service is exceptional, people are very professional...I’m truly glad I chose VISION KIA. service. Service is exceptional, people are very professional...I’m truly glad I chose VISION KIA. More

Wasn’t too familiar with the Kia lineup and Brian helped point me in the right direction. They gave me more than KBB for my Honda Pilot and got me in a new Telluride for less than expected. Would highly rec point me in the right direction. They gave me more than KBB for my Honda Pilot and got me in a new Telluride for less than expected. Would highly recommend. More

Very pleasant car shopping experience. Brian, Joe, and Russ were knowledgeable and very courteous. We had our vehicle that day !! We love our Kia Sportage,has been a great vehicle for us. Russ were knowledgeable and very courteous. We had our vehicle that day !! We love our Kia Sportage,has been a great vehicle for us. More

Best dealership around I went in wanted a certain car they found it for me. And I've been pleased always courteous and just a all-around great dealership. Thank you Brian and all the great guys you have they found it for me. And I've been pleased always courteous and just a all-around great dealership. Thank you Brian and all the great guys you have working for you it's nice not just being a number I will definitely be back for my next car. More

The people were friendly and they helped me get the car I wanted at the price I needed. I will make sure I come here first the next time I need a car. Shawn was friendly and helpful. Would recommend. wanted at the price I needed. I will make sure I come here first the next time I need a car. Shawn was friendly and helpful. Would recommend. More

I purchased my vehicle from Vision Kia last year. My vehicle was titled to my husband who is NOT on the loan. They told me to send the title back so they can send it to Albany to have it corrected. I ha vehicle was titled to my husband who is NOT on the loan. They told me to send the title back so they can send it to Albany to have it corrected. I have called numerous times just for them to tell me Albany was backed up. That was fine. 10 months into my calling and now I am being told that they aren’t responsible for something THEY MESSED UP. I am now 13 months out from buying my car and I STILL do not have a correct title. Or even a physical copy of my title! Customer service WAS great. But this far out with no resolution, and Vision Kia not taking ANY accountability for their mistake. Smh this has been a terrible experience. More

ould not be any happier with the service from the managers and technicians. Stef was courteous and attentive, knew what they were doing and I drove away in a "new" older vehicle! managers and technicians. Stef was courteous and attentive, knew what they were doing and I drove away in a "new" older vehicle! More

I recently picked up my new Kia Soul. This is my 4th vehicle[3rd lease] from this dealership. Was by far the best experience with this dealership, salesman and management yet!!! I will continue to do b vehicle[3rd lease] from this dealership. Was by far the best experience with this dealership, salesman and management yet!!! I will continue to do business with them!! More

They are what they are, used car salesmen and they live They are what they are, used car salesmen and they live up to their bad reputation. Do what is needed to make a sale then dodge calls and promise fo They are what they are, used car salesmen and they live up to their bad reputation. Do what is needed to make a sale then dodge calls and promise follow up with no actual action. The GM is a rude and condescending individual. Not only will I not recommend, but I will deter potential buyers. More