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Vision Kia East Rochester

East Rochester, NY

4.4
743 Reviews
At Vision Kia East Rochester, we take the full-service experience to a whole new level–and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Irondequoit, Greece NY and Brighton NY to provide expert maintenance and car repairs for all makes and models and with valuable service & parts coupons. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Kia Sorento, Sportage, Forte, Optima or Soul, or replacement parts for your current vehicle? Visit the parts department in Rochester for everything that you need to maintain, personalize, or customize. Not sure if Vision Kia East Rochester is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
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201 E Linden Ave

East Rochester, NY

14445

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Showing 743 reviews

March 05, 2021

PURCHASE WAS FAST AND PAIN FREE. SALES STAFF WAS EASY TO WORK WITH. PARTS DEPARTMENT WAS VERY HELPFUL. WILL COME BACK FOR FUTURE PURCHASES. WOULD RECOMMEND. More

by JSCHWARTZ4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew C., Jordan C.
Mar 24, 2021 -

Vision Kia East Rochester responded

We are happy to hear that you had a great experience! Your recommendation means so much to us and we're so happy to have earned it. We hope to see you soon!

March 05, 2021

Very good service, kind staff, nice waiting room. They are not pushy about getting you to spend more money. I got my oil Change & tire rotation. More

by SMARTIN042015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany, Jordan C.
Mar 24, 2021 -

Vision Kia East Rochester responded

This is wonderful to hear! Our service department holds its services to highest of standards and always tries to work efficiently and quickly. We are happy you found this to be the case during your visit!

March 05, 2021

Ricky was the perfect salesman. He didn’t pressure me was Bunny explained everything in perfect detail even though we were already sold on the Telluride.I wish I could’ve bought one for my wife. LOL More

by MARKNCONTI
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Lee thank you
Mar 24, 2021 -

Vision Kia East Rochester responded

We are happy to hear you had a great experience and we appreciate your 5 star review!

March 05, 2021

I had a positive experience with the salesperson and financial person that I worked with at Vision Kia. They worked with me in getting the exact vehicle and fair price. Very friendly and helpful. More

by PROMOS5645
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johny DeSalvo and Russ Fustaino, Jake G.
Mar 24, 2021 -

Vision Kia East Rochester responded

Thank you so much for taking the time to write out such a great review! We appreciate your support and hope you are enjoying your new vehicle!

March 05, 2021

It is normally an uncomfortable experience walking in as a woman by herself buying a vehicle and not having the dread of feeling ripped off. As soon as I walked in Salesman Eric Ronnenberg took all those wo More

by DALLASDAN2288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ronnenberg
Mar 24, 2021 -

Vision Kia East Rochester responded

We are happy to hear you were able to find what you were looking for! Thank you for taking the time to leave such a positive review of Eric and our team here at Vision Kia East Rochester!

March 04, 2021

All good. Recall done. Ready when I got out of work. Love their service . Not much more to say . Always efficient. On time. Polite and friendly More

by IAM410US
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan C.
Mar 24, 2021 -

Vision Kia East Rochester responded

This is wonderful to hear! Our service department holds its services to highest of standards and always tries to work efficiently and quickly. We are happy you found this to be the case during your visit!

March 04, 2021

Scheduled an oil change and tire rotation. Declined the car wash. Showed up and was told it would take about 45 minutes. After 30 min, car was still in the lot. No communication to me about a delay. It fin More

by DHOLLID2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Vision Kia East Rochester responded

It is disappointing for me to hear that your experience was anything less than great. I would like to apologize to you directly and rectify this situation for you. Please give me a call at 585-509-1200, my name is Dan Edwards and I am the owner.

March 04, 2021

They are all so friendly and really gave me a good deal on my car and when I go in to have the car serviced they are so nice and I love there waiting area and accommodations I would and do highly recommend More

by JETT63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian M., Drew C., Jake G., Jordan C.
Mar 24, 2021 -

Vision Kia East Rochester responded

We are happy to hear you had a great experience and appreciate your recommendation! Thank you for your 5 star review!

March 04, 2021

Was there for a NYS Inspection. Everything was done when they said it would be, and they rinsed the salt off the car as an added bonus. Friendly staff as always. More

by CRITELLIM23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Vision Kia East Rochester responded

Thank you so much for taking the time to write out such a great review of the Vision team! We appreciate your support and your continuous business with Vision Kia East Rochester!

March 04, 2021

I had a great experience with Brian Mark, Drew Comstock and Russello Fustaino when I purchased my 2021 Kia Sportage. All my questions were answered and I didn't feel like I was being 'forced' into leasing More

by tcg0926
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Fustaino, Brian M., Drew C.
Mar 24, 2021 -

Vision Kia East Rochester responded

We are happy to hear that you had a wonderful experience! We hope you are loving your 2021 Kia Sportage!

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