Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Vision Kia East Rochester
East Rochester, NY
743 Reviews
At Vision Kia East Rochester, we take the full-service experience to a whole new level–and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Irondequoit, Greece NY and Brighton NY to provide expert maintenance and car repairs for all makes and models and with valuable service & parts coupons. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Kia Sorento, Sportage, Forte, Optima or Soul, or replacement parts for your current vehicle? Visit the parts department in Rochester for everything that you need to maintain, personalize, or customize.
Not sure if Vision Kia East Rochester is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 743 reviews
April 14, 2021
My used car was only washed outside. Missing drivers floor mat. I have called numerous times. Crumbs and dirt inside. Not happy. Service no answer floor mat. I have called numerous times. Crumbs and dirt inside. Not happy. Service no answer More
by AMYRETTBERG91
Verified CustomerEmployees Worked With
Eric Jordan ?, Drew C.
April 14, 2021
I was told one price and was charged another.At the end my car wasn't fixed or nor was the problem with my car was found.I do not recommend this location. They try and find more things wrong just to get mo my car wasn't fixed or nor was the problem with my car was found.I do not recommend this location. They try and find more things wrong just to get money out of you.I do not recommend this location. More
by LESTARRGREEN91
Employees Worked With
Jordan C.
April 11, 2021
Wonderful experience. Drew was great to work with. I was able to pick my car up the same day I bought it. Everyone I worked with were down to earth and easy to converse with. A small dent was noticed after able to pick my car up the same day I bought it. Everyone I worked with were down to earth and easy to converse with. A small dent was noticed after I purchased the vehicle and they set up a time for me to get it fixed. I will definitely buy another vehicle from this dealership. More
by SHELLY86
Employees Worked With
Drew C.
April 07, 2021
Took 3 hours to do brakes and tires. They told me an hour and a half. Im not pissed about it taking 3 hours but i would have liked to know so i didint sit there and a half. Im not pissed about it taking 3 hours but i would have liked to know so i didint sit there More
by SPENCERDCARR
Employees Worked With
Jordan C.
April 07, 2021
Amazing experience. Brian Mark and Jake Gray are the best!!! The whole buying process from start to finish was simple, and actually a pleasure. Jake and Brian made me feel comfortable, and at ease with best!!! The whole buying process from start to finish was simple, and actually a pleasure. Jake and Brian made me feel comfortable, and at ease with my purchase. Will definitely be going back, and sending everyone their way! More
by LURZ22
Employees Worked With
Brian M., Jake G.
April 07, 2021
Ricky was the best! Made the buying experience comfortable and truly seemed interested in working with us to get what we wanted at a fair price. comfortable and truly seemed interested in working with us to get what we wanted at a fair price. More
by BRETTDFRY
Employees Worked With
Ricky
April 03, 2021
Eric took the stress out of buying a car. There was no pressure and he was very helpful, patient and accommodating as we test drove different cars. We never felt any pressure. Eric was fantastic, and pressure and he was very helpful, patient and accommodating as we test drove different cars. We never felt any pressure. Eric was fantastic, and we are very happy with our new Kia! More
by THULLTK
Employees Worked With
Eric Ronnenburg
April 01, 2021
I can not say enough good things about this dealership and the people I worked with. Both Jake and Brian were extremely friendly and helpful. I never felt pressured at all and I left very happy and defini and the people I worked with. Both Jake and Brian were extremely friendly and helpful. I never felt pressured at all and I left very happy and definitely will be a return customer! More
by RACHELGLMT
Employees Worked With
Brian M., Jake G.
March 30, 2021
Great customer service, flexible available service hours, friendly staff. I have bought 5 cars at least from them so far and see no other reason to go anywhere else. 2 cars were over e-mail and text till s friendly staff. I have bought 5 cars at least from them so far and see no other reason to go anywhere else. 2 cars were over e-mail and text till signing day. More
by CHROMEY0
