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Vision Kia East Rochester
East Rochester, NY
895 Reviews
At Vision Kia East Rochester, we take the full-service experience to a whole new level–and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Irondequoit, Greece NY and Brighton NY to provide expert maintenance and car repairs for all makes and models and with valuable service & parts coupons. Whether you need a simple oil ...
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Today:Open today 9:00 AM - 7:00 PM
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Hours
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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November 18, 2021
Ricky’s attention to detail is second to none. Finally, a sales person that listens to my wants and needs! He went out of his way and located me my vehicle that met all my needs. He even gave me the best pr sales person that listens to my wants and needs! He went out of his way and located me my vehicle that met all my needs. He even gave me the best pricing! Super easy process! 10 stars! More
by stuttobene
Employees Worked With
Ricky N.
November 17, 2021
Never in my life have I experienced such a rude and unhelp staff. I would not recommend this dealership to anyone, they are con artist just looking to make a sale. Read very carefully the terms of your unhelp staff. I would not recommend this dealership to anyone, they are con artist just looking to make a sale. Read very carefully the terms of your lease because the sales team can be very misleading. I was told I could go to ANY Kia dealership in Rochester to have service done but come to find out that is not the case and it must be at a Vision location. With a lease your given 3 oil changes, but they must be done at a Vision dealership. Vision Kia of East Rochester refused to cover the oil change because it wasn't at their dealership. It shocks me that they wouldn't cover the oil change especially because they give 3 free ones with a lease. Instead they were rude and said they rather lose me as a customer then cover the oil change. Unprofessionalism and poor communication seems to be the general theme at this dealership. STAY AWAY!! More
by ANTHONY
Employees Worked With
Eric R., Ricky N., Joe I.
November 08, 2021
We suffered a total loss of our 2020 Kia Telluride in a storm in New England and ended up having to purchase one out of state. When we got back to Rochester we needed some mechanical help and an inspection storm in New England and ended up having to purchase one out of state. When we got back to Rochester we needed some mechanical help and an inspection. We were received at Vision Kia with open arms and treated as if we had purchased the new car from them. Needless to say we are grateful and very happy with this service. More
by Knitternan
Verified CustomerEmployees Worked With
Nick Reis Service Advisor and another fellow who actually worked on our car whose name I do not recall.
