Vision Kia East Rochester

I brought my car in because of a recall, it was quick and easy. I don't recall who I talked to when I arrived but as usual he was polite and when my car was finished he walked me to my car. easy. I don't recall who I talked to when I arrived but as usual he was polite and when my car was finished he walked me to my car. More

Great service and friendly. Nice and clean with a comfortable waiting room. Only went to get my Inspection and check why my wiper fluid wasn’t working. comfortable waiting room. Only went to get my Inspection and check why my wiper fluid wasn’t working. More

Got everything done as requested plus they took care of a recall while I was there. I appreciate not having to make another trip for that. recall while I was there. I appreciate not having to make another trip for that. More

I hate to say this, but this, I think, is the third or fourth review I have filled out for Vision Kia in East Rochester. So I think I've patted you on the back enough times. Any more requests to bother fourth review I have filled out for Vision Kia in East Rochester. So I think I've patted you on the back enough times. Any more requests to bother me will be met with negative reviews and 2 stars. Why don't you review people get all your ducks in a row before you xxxx off more customers. You do realize that we customers recommend you to other future customers, so try not to ruin a good thing. Good bye. I've done all this rating of people before. Also, tell Drew to get a new photo of himself installed. More

I always have a great experience there. Everyone is friendly and really knowledgeable. They explain everything that was done at the end of the appointment and walked me out to my car. friendly and really knowledgeable. They explain everything that was done at the end of the appointment and walked me out to my car. More

This is my third time being disappointed with this dealership. I dropped my vehicle off for my 8am appointment and it was not ready until after 1:30 pm. dealership. I dropped my vehicle off for my 8am appointment and it was not ready until after 1:30 pm. More

Experience was fine- I got a summary of the issue and went from there. Rick Norris then showed me a car: he was great to work with- just need to make a decision went from there. Rick Norris then showed me a car: he was great to work with- just need to make a decision More

My sales person was Eric Ronnenberg. He was terrific. Would definitely do business with him again. Great follow through when purchasing new Soul and wonderful individual service Would definitely do business with him again. Great follow through when purchasing new Soul and wonderful individual service More

I was a little disappointed when I was told a few minutes and my car would be finished those few minutes turned into 45 minutes. and my car would be finished those few minutes turned into 45 minutes. More

I went to Kia because my son leases his car from them and is very happy with it. I appreciated the fact that I could take a test drive, ask questions and not be pressured to make a deal that day. I explain is very happy with it. I appreciated the fact that I could take a test drive, ask questions and not be pressured to make a deal that day. I explained I needed time to think everything over. Also, once I said that I would not be making a decision that day, I was still treated like a customer and not just brushed off. More