Vision Kia East Rochester

I recently purchased a 2021 Kia Sorento from Vision Kia in East Rochester. I worked with Shawn, who was incredibly helpful and patient. Trying to buy a new vehicle in a pandemic with VERY minimal inventory in East Rochester. I worked with Shawn, who was incredibly helpful and patient. Trying to buy a new vehicle in a pandemic with VERY minimal inventory was difficult, but Shawn kept me on his radar and contacted me when my perfect vehicle came in. At a time when they could have taken complete advantage of the market, I was given an incredible deal and got to my ideal payment range. The car is awesome, the style and technology exceed that of my previous BMWs! Brian - the manager - was really great too! Highly recommend. More

Everything was top notch and professional. Appreciated the efficiency from first visit, salesmanship, financing and thru driving away in our new Telluride. Great stuff. Thanks the efficiency from first visit, salesmanship, financing and thru driving away in our new Telluride. Great stuff. Thanks More

Excellent customer service and wonderful dealer who put me in a new car about 1 year early and at a lower rate me in a new car about 1 year early and at a lower rate More

Scheduled an appt. on June 15th for Saturday, June 19th to go look at a Rio model that I had an interest in. Upon arriving that day, I was subsequently informed that the vehicle I came to see was no longe to go look at a Rio model that I had an interest in. Upon arriving that day, I was subsequently informed that the vehicle I came to see was no longer in stock due to being dealer traded off the lot, and that it was the last Rio they had. After some half-hearted assistance afterward and being left sitting alone for 10 minutes, I walked out in disgust. If they have that little regard for potential customers, I'm sure glad I didn't become one. More

Great experience in both sales and service ! Everyone I met was friendly and accommodating. The selection of new cars seems pretty tight, but they were able to get me what I wanted in a reasonable amount o met was friendly and accommodating. The selection of new cars seems pretty tight, but they were able to get me what I wanted in a reasonable amount of time. More

The service was prompt. The price was right. The oil change was complimentary. The only "issue" was the service interval was not rest, but I was able to do that afterwards. Overall, very satisfied. change was complimentary. The only "issue" was the service interval was not rest, but I was able to do that afterwards. Overall, very satisfied. More

Great service that's done expertly the first time. Always completed on time. I've been a service customer for over 10 years and never have had a bad experience. Always completed on time. I've been a service customer for over 10 years and never have had a bad experience. More

Oil change and tire rotation completed faster than estimated. Knowledgeable, friendly staff easy to work with and need a raise. Have a happy Kia day. estimated. Knowledgeable, friendly staff easy to work with and need a raise. Have a happy Kia day. More

Amazing and friendly service. Was able to get my repair squeezed in right before the holiday weekend! Super helpful and easy car repair experience here squeezed in right before the holiday weekend! Super helpful and easy car repair experience here More

Recall for fuse change...took about 20 minutes. Was told fuse would be ordered and take 3-4 days. I called back after a week. fuse would be ordered and take 3-4 days. I called back after a week. More