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Vision Kia East Rochester
East Rochester, NY
745 Reviews
At Vision Kia East Rochester, we take the full-service experience to a whole new level–and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Irondequoit, Greece NY and Brighton NY to provide expert maintenance and car repairs for all makes and models and with valuable service & parts coupons. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Kia Sorento, Sportage, Forte, Optima or Soul, or replacement parts for your current vehicle? Visit the parts department in Rochester for everything that you need to maintain, personalize, or customize.
Not sure if Vision Kia East Rochester is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 745 reviews
November 18, 2021
Ricky’s attention to detail is second to none. Finally, a sales person that listens to my wants and needs! He went out of his way and located me my vehicle that met all my needs. He even gave me the best pr sales person that listens to my wants and needs! He went out of his way and located me my vehicle that met all my needs. He even gave me the best pricing! Super easy process! 10 stars! More
by stuttobene
Employees Worked With
Ricky N.
November 17, 2021
Never in my life have I experienced such a rude and unhelp staff. I would not recommend this dealership to anyone, they are con artist just looking to make a sale. Read very carefully the terms of your unhelp staff. I would not recommend this dealership to anyone, they are con artist just looking to make a sale. Read very carefully the terms of your lease because the sales team can be very misleading. I was told I could go to ANY Kia dealership in Rochester to have service done but come to find out that is not the case and it must be at a Vision location. With a lease your given 3 oil changes, but they must be done at a Vision dealership. Vision Kia of East Rochester refused to cover the oil change because it wasn't at their dealership. It shocks me that they wouldn't cover the oil change especially because they give 3 free ones with a lease. Instead they were rude and said they rather lose me as a customer then cover the oil change. Unprofessionalism and poor communication seems to be the general theme at this dealership. STAY AWAY!! More
by ANTHONY
Employees Worked With
Eric R., Ricky N., Joe I.
Verified CustomerNovember 08, 2021
We suffered a total loss of our 2020 Kia Telluride in a storm in New England and ended up having to purchase one out of state. When we got back to Rochester we needed some mechanical help and an inspection storm in New England and ended up having to purchase one out of state. When we got back to Rochester we needed some mechanical help and an inspection. We were received at Vision Kia with open arms and treated as if we had purchased the new car from them. Needless to say we are grateful and very happy with this service. More
by Knitternan
Employees Worked With
Nick Reis Service Advisor and another fellow who actually worked on our car whose name I do not recall.
