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Vision Kia East Rochester

East Rochester, NY

Overview
Employees
Reviews
Vehicles
4.4
745 Reviews
At Vision Kia East Rochester, we take the full-service experience to a whole new level–and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Irondequoit, Greece NY and Brighton NY to provide expert maintenance and car repairs for all makes and models and with valuable service & parts coupons. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Kia Sorento, Sportage, Forte, Optima or Soul, or replacement parts for your current vehicle? Visit the parts department in Rochester for everything that you need to maintain, personalize, or customize. Not sure if Vision Kia East Rochester is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
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201 E Linden Ave

East Rochester, NY

14445

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Showing 745 reviews

December 01, 2023

Super helful, found the car I was looking for, took the time to show me how the features worked, nice place to do business with More

by Mike O
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gammariello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cordi
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Dec 07, 2023 -

Vision Kia East Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 28, 2023

Easy to work with, make you feel important, great product and smooth running operation of professionals More

by pdimarc1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam, John, and Joe
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November 20, 2023

Salvintino was very helpful in finding me exactly what I was looking for during my purchase. More

by dwiesner
Recommend Dealer
Yes
Employees Worked With
John Gammariello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salvintino McCall
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Nov 21, 2023 -

Vision Kia East Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 13, 2023

Very unprofessional customer service and never returned my calls. Work that was done was fine. More

by PWOODCOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny G.
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly
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Nov 14, 2023 -

Vision Kia East Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 09, 2023

excellent service with a smile, kept me informed the whole time throughout the service apointment very professional More

by zmiller91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 08, 2023

Always great customer service They are by far the best dealership I have been to and the customer service is superb. More

by Estherhale123
Recommend Dealer
Yes
Employees Worked With
A women she was very friendly and knowledgeable
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Nov 08, 2023 -

Vision Kia East Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 07, 2023

Absolutely the worst experience I’ve ever had at any business! Wouldn’t recommend to my worst enemy. Adam denker and the entire sales and service staff are dishonest, absolutely unresponsive and not hel More

by phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny G.
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Gammariello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cordi
Report | Print
Nov 07, 2023 -

Vision Kia East Rochester responded

Phil. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 05, 2023

The folks at Vision Kia go to the extra mile to make sure that their customers are properly taken care of and accommodated. They go out of their way to be helpful and engaging. The work is always done in a t More

by PHONOTIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gammariello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cordi
Report | Print
November 04, 2023

Personable, efficient, responsive. Accomplish things in a timely manner. A pleasure to deal with. Kudos! More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gammariello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Vision Kia East Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 04, 2023

2 hours and 10 minutes for an oil change and tire rotation is way to long More

by TERRYKROCKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny G.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Vision Kia East Rochester responded

Thank you for bringing this to our attention, Terry. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

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