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Vision Kia East Rochester

East Rochester, NY

4.4
745 Reviews
At Vision Kia East Rochester, we take the full-service experience to a whole new level–and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Irondequoit, Greece NY and Brighton NY to provide expert maintenance and car repairs for all makes and models and with valuable service & parts coupons. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Kia Sorento, Sportage, Forte, Optima or Soul, or replacement parts for your current vehicle? Visit the parts department in Rochester for everything that you need to maintain, personalize, or customize. Not sure if Vision Kia East Rochester is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
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201 E Linden Ave

East Rochester, NY

14445

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Showing 745 reviews

February 08, 2024

Conscientious, friendly and professional personnel. Service performed on time as promised and without any xxxx-ups. More

by Papapeted
Recommend Dealer
Yes
Employees Worked With
Manny
Feb 13, 2024 -

Vision Kia East Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 06, 2024

It was great Everyone was helpful and courteous. Very professional and knowledgeable. Excellent customer service. More

by smugglers
Recommend Dealer
Yes
Employees Worked With
Adam decker
Feb 06, 2024 -

Vision Kia East Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 03, 2024

Accommodating and friendly I was happy I was able to get the Seltos I really wanted and I love it More

by BOUTIQUEWINELOVER
Recommend Dealer
Yes
Employees Worked With
Nick
Feb 03, 2024 -

BOUTIQUEWINELOVER responded

Love my new Seltos

Feb 06, 2024 -

Vision Kia East Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 31, 2024

Very friendly and personable They were very patient and made me feel very comfortable. Thanks! More

by asewnauth
Recommend Dealer
Yes
Employees Worked With
Nick and David
Feb 01, 2024 -

Vision Kia East Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

January 25, 2024

They all were very nice and helpful They worked with me they helped me they got the deal done when I had some small issues they took care of it and definitely made me be a customer that will come back and More

by keithconsaul
Recommend Dealer
Yes
Employees Worked With
David Roque, Ian Palmer & Sales mgr. (Forgot his name-sorry)
Feb 01, 2024 -

Vision Kia East Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 24, 2024

Relaxed and professional presentation by both my salesman and the F&I guy. I've worked for auto dealerships for over 35 years and this was nicely done. Would purchase another vehicle from this dealership. More

by beckersbimmers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cordi
Feb 01, 2024 -

Vision Kia East Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 17, 2024

It was helpful and nice thank you for all you did and do for people More

by christine.souter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gammariello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cordi
Feb 01, 2024 -

Vision Kia East Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 17, 2024

This dealership is the worst I’ve ever dealt with in my whole life. Would never ever shop there again and would never send anybody I know there. More

by CODBOY1012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe and Nick
Feb 01, 2024 -

Vision Kia East Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 17, 2024

They took care of my wants and requests in a timely manner that is exceptional. More

by deys54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gammariello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cordi
Feb 01, 2024 -

Vision Kia East Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 17, 2024

Test drive a car 3 times after supposed issue was corrected it wasn’t no sale More

by charles1hewitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny G.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salverini MCCall
Feb 01, 2024 -

Vision Kia East Rochester responded

Thank you for taking the time to provide us with this feedback.

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