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Vision Kia East Rochester

East Rochester, NY

4.4
745 Reviews
At Vision Kia East Rochester, we take the full-service experience to a whole new level–and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Irondequoit, Greece NY and Brighton NY to provide expert maintenance and car repairs for all makes and models and with valuable service & parts coupons. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Kia Sorento, Sportage, Forte, Optima or Soul, or replacement parts for your current vehicle? Visit the parts department in Rochester for everything that you need to maintain, personalize, or customize. Not sure if Vision Kia East Rochester is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
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201 E Linden Ave

East Rochester, NY

14445

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Showing 745 reviews

February 22, 2024

It was a pleasure to work with the entire staff. The service was conducted as prescribed. More

by PRITCHRO
Recommend Dealer
Yes
Employees Worked With
Chad Zimmerman
Feb 23, 2024 -

Vision Kia East Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 21, 2024

Polite, professional and pleasant Your phone system doesn't work. Pls replace it asap. Just stop More

by MOLLYPERRYRN
Recommend Dealer
Yes
Employees Worked With
Manny and Kelly
Feb 21, 2024 -

Vision Kia East Rochester responded

Thank you for taking the time to provide us with this feedback.

February 21, 2024

Profesional honest work well done I will be back for more work in the future More

by John K.
Recommend Dealer
Yes
Feb 21, 2024 -

Vision Kia East Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 21, 2024

I was approached professionally and friendly. I apprecited the way I was spoken to and given clear facts. I'll be back to place an order soon. More

by RMDELLEFAVE
Recommend Dealer
Yes
Feb 21, 2024 -

Vision Kia East Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 14, 2024

Good communication. Good customer service They help me find the issue and fix it right the first time More

by KID_DANOMITE
Recommend Dealer
Yes
Employees Worked With
Manny and John?
Feb 14, 2024 -

Vision Kia East Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 14, 2024

Amazing place to work with, they got me exactly what I wanted & got me to the payment I needed. Would highly recommend to anyone! More

by Laney.arno
Recommend Dealer
Yes
Employees Worked With
Samuel
Feb 15, 2024 -

Vision Kia East Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 13, 2024

Excellent service, Very accommodating and professional Also was able to interact with the sales managers and they gave me some great input on a possible trade in More

by Joe D.
Recommend Dealer
Yes
Employees Worked With
Amanda
Feb 13, 2024 -

Vision Kia East Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 13, 2024

No comment at this time other than the fact that the service department was very accommodating to my needs. I would recommend Vision to my family and friends.. More

by OPTOUT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Vision Kia East Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 13, 2024

Amanda was always quick to respond, highly competent, friendly and professional. She took excellent care of me. More

by timscott3
Recommend Dealer
Yes
Employees Worked With
Amanda Herko
Feb 13, 2024 -

Vision Kia East Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 13, 2024

I had my car towed and Chad kept me informed all day and got it replaced More

by JPALME31221
Recommend Dealer
Yes
Employees Worked With
Chad
Feb 14, 2024 -

Vision Kia East Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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