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Vision Kia East Rochester

East Rochester, NY

Overview
Employees
Reviews
Vehicles
4.4
745 Reviews
At Vision Kia East Rochester, we take the full-service experience to a whole new level–and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Irondequoit, Greece NY and Brighton NY to provide expert maintenance and car repairs for all makes and models and with valuable service & parts coupons. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Kia Sorento, Sportage, Forte, Optima or Soul, or replacement parts for your current vehicle? Visit the parts department in Rochester for everything that you need to maintain, personalize, or customize. Not sure if Vision Kia East Rochester is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
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201 E Linden Ave

East Rochester, NY

14445

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Showing 745 reviews

March 20, 2024

They were very friendly place was clean and very helpful. And explained everything that they did. More

by KAC_1004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lady helped me and she was very good
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Mar 21, 2024 -

Vision Kia East Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 16, 2024

Everyone that helped was great. Got things done in a timely manor. I appreciate it. More

by jpalermo1322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gammariello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ingrassia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2024 -

Vision Kia East Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 15, 2024

Very friendly explained things about the car place was clean Gave me coupons showed me around the dealership More

by hazelkay
Recommend Dealer
Yes
Employees Worked With
Nick
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Jul 08, 2024 -

Vision Kia East Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 12, 2024

Knowledgeable and courteous workers, and good service as far as I can tell so far. the lot was really jammed with cars and a little difficult to maneuver around in but. Other than that everything was great More

by JOHNANTONUCCI76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2024 -

Vision Kia East Rochester responded

We appreciate your feedback and are eager to better your return experience.

March 11, 2024

They were very helpful and conscious of making the visit as quick as possible. Very considerate More

by mjjhnsn2
Recommend Dealer
Yes
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March 11, 2024

Appointment was timely. Staff pleasant and helpful. Not able to find what caused the problem ( only happened once) More

by katherine_duffy
Recommend Dealer
Yes
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Mar 11, 2024 -

Vision Kia East Rochester responded

Thank you for taking the time to provide us with this feedback!

March 10, 2024

Everyone is so nice there. I enjoy the family like atmosphere. I sent friends there last Saturday to buy a car More

by CMUNDRY
Recommend Dealer
Yes
Employees Worked With
Pito in the service department
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March 10, 2024

Kept me well informed of what was happening with my car. Very reasonable advising of the work to be done. More

by JIMMOOMAW1119
Recommend Dealer
Yes
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March 10, 2024

$78,500+ EV9 and 1k miles. Have had it just over 2-months. It's in service for the second time. This time it is now up to Kia Tech line to fix (who knows how long that will be More

by hleblond
Recommend Dealer
No
Employees Worked With
several in service
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Mar 13, 2024 -

Vision Kia East Rochester responded

"EV9Owner" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 10, 2024

He has yet to return several calls. It's been weeks. I would tell people to RUN AWAY from Vision, with the way we were treated More

by JennaBrian2337
Recommend Dealer
No
Employees Worked With
Johnny
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