Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Vision Kia East Rochester
East Rochester, NY
820 Reviews
At Vision Kia East Rochester, we take the full-service experience to a whole new level–and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Irondequoit, Greece NY and Brighton NY to provide expert maintenance and car repairs for all makes and models and with valuable service & parts coupons. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Kia Sorento, Sportage, Forte, Optima or Soul, or replacement parts for your current vehicle? Visit the parts department in Rochester for everything that you need to maintain, personalize, or customize.
Not sure if Vision Kia East Rochester is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 820 reviews
Verified Customer
December 29, 2024
Overall a good experience. Amanda was friendly and greeted me warmly when I dropped off my car. It was easy to get an appointment. However, the oil change was significantly mor Amanda was friendly and greeted me warmly when I dropped off my car. It was easy to get an appointment. However, the oil change was significantly more expensive than other local oil places. Also, I didn’t love that they tried to upsell me on brake services and other services even though they rated my brakes as absolutely fine. I get it but don’t try to sell me on services I don’t need. Also, the woman checking me out seemed like she was in a hurry and annoyed that I was taking a minute to read over the paperwork she was asked me to sign. You can explain it to me politely or let me try to decipher what it says. I’m not signing something if I don’t understand what I’m signing. No one was behind me. More
by Des321
Employees Worked With
Amanda
December 29, 2024
All work was completed on time as usual, Manny and his staff are excellent. No complaints whatsoever staff are excellent. No complaints whatsoever More
by JHOPKINS100
December 29, 2024
Everything was done well and there was good communication with the service. Thank you very much. with the service. Thank you very much. More
by DJSTOCKER
December 28, 2024
Amanda was great…! !! The service provided was great & more importantly, honest ! I was notified that Mathews made an error with my wheel locks. !! The service provided was great & more importantly, honest ! I was notified that Mathews made an error with my wheel locks. More
by JFANZ714
Employees Worked With
Amanda
December 24, 2024
Drove in with my car working and no engine light on, left with my car driving only 30 mph and being told that it came in that way. And now my kids don’t get their Christmas plans since we no longer can drive with my car driving only 30 mph and being told that it came in that way. And now my kids don’t get their Christmas plans since we no longer can drive to our family celebration. More
by CUZAMORA
Employees Worked With
NICHOLAS BRUMM
December 23, 2024
Non-communicative, no respect for customer, poor customer service, only voicemail and no responses, deceitful. service, only voicemail and no responses, deceitful. More
by ELIZWOODARD
December 22, 2024
Friendly courteous front end staff…very capable technicians…fast service. An excellent team that I have great confidence in to keep our Kia Sorento and Soul In top shape. technicians…fast service. An excellent team that I have great confidence in to keep our Kia Sorento and Soul In top shape. More
by MWATERS1
