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Vision Kia East Rochester

East Rochester, NY

4.4
746 Reviews
At Vision Kia East Rochester, we take the full-service experience to a whole new level–and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Irondequoit, Greece NY and Brighton NY to provide expert maintenance and car repairs for all makes and models and with valuable service & parts coupons. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Kia Sorento, Sportage, Forte, Optima or Soul, or replacement parts for your current vehicle? Visit the parts department in Rochester for everything that you need to maintain, personalize, or customize. Not sure if Vision Kia East Rochester is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
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201 E Linden Ave

East Rochester, NY

14445

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Showing 746 reviews

May 26, 2024

Went for an oil change. Staff was excellent and went above and beyond to fit me in the schedule. More

by ramji145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name
May 25, 2024

Well managed dealership. Very easy to work with my salesman Adam. Introduced me to service department for future service. Good experience. More

by Dave
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Denker *****
May 25, 2024

The people at this dealership take advantage of people! And im not the only one! More

by KIBBLES196369
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Ingrassia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
May 25, 2024

Efficient service desk gets me in and out quickly. I trust the work they do. I have purchased two Kias from Vision and continue to be satisfied with how they treat me and my family. More

by PenfieldKiaMike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

great service, clean waiting room, explain work that needs to be done, offers options, friendly staff More

by jessica.carcich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE KRUPPENBACHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly
May 24, 2024

I arrived at 1 pm. Was taken right away. They said it would take an hour. They were done at 1:40. The techs were very nice! More

by BDEVUYST887
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know her name. Mgr of Service Dept
May 24, 2024 -

Vision Kia East Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 24, 2024

Customer service excellence. Broke down with what became a recall fix. Cordial, professional and efficient. They were able to fix the Niro PHEV the same business day they diagnos More

by Cgrieco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOE KRUPPENBACHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

This was my first time to Vision Kia to address a recall on my late model Borrego. The staff was professional and courteous. The waiting area was comfortable, and the overall experience was smooth and hassl More

by bild201
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE KRUPPENBACHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Vision Kia East Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 23, 2024

Good communication. Polite. On time. Heads up on future service. Nice waiting room. Car washed before handing off to me. More

by AMCJO48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name, but he was professional.
May 24, 2024 -

Vision Kia East Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 23, 2024

Excellent communication during visit. Guy who sold me my car a year ago still remembers my name. More

by mshaw585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE KRUPPENBACHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Vision Kia East Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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