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Vision Kia East Rochester
East Rochester, NY
746 Reviews
At Vision Kia East Rochester, we take the full-service experience to a whole new level–and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Irondequoit, Greece NY and Brighton NY to provide expert maintenance and car repairs for all makes and models and with valuable service & parts coupons. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Kia Sorento, Sportage, Forte, Optima or Soul, or replacement parts for your current vehicle? Visit the parts department in Rochester for everything that you need to maintain, personalize, or customize.
Not sure if Vision Kia East Rochester is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 746 reviews
May 30, 2024
Salesman was knowledgeable and courteous throughout the process. Finance Manager has helpful explaining additional warrenties I meet the service department and became familiar with maintenance requirem process. Finance Manager has helpful explaining additional warrenties I meet the service department and became familiar with maintenance requirements and personal Parking is severely limited at the dealership but I was assured that steps are being taken to add more spaces More
by mlang_1949
Verified CustomerEmployees Worked With
Other Employees :
Adam
May 30, 2024
Nothing like making a bad experience worse. .. Had my kia brought there after it was broken into during all the kia fun. Ended up speaking with 3 different people throughout the process. Told I .. Had my kia brought there after it was broken into during all the kia fun. Ended up speaking with 3 different people throughout the process. Told I need led to come in and pay for parts before they would order them. Mind you this was 3 after the claims adjuster from the insurance came. Also having to call in just to find out what was going on. Parts got ordered and came in the following Monday. According to a text from Kelly. Stating also that they would work on the vehicle on Tuesday. Called Wed to in the morning to find out if it's done. Received a call back before noon stating the parts just came in and the vehicle would be ready by Friday. This was Kelly telling me this. Also other lies about the car being in the shop. Drove by at the time and it was still in the same spot on the lot. Worse part was I had a dealership waiting to see the car for a trade. Which I feel bad for Nick the sales guy as I spoke to him about a new vehicle when I got mine back. Was looking at an Acadia that you guys had at the time. My decision to not use this store was made easy however due to this situation. Vehicle was also fixed by the end of Wed some how too. More
by Terrible customer support
May 27, 2024
Nick was great! He took his time and made the car buying process seamless and easy. David in financing was also so professional and wonderful to work with. I would He took his time and made the car buying process seamless and easy. David in financing was also so professional and wonderful to work with. I would recommend this dealership and all the staff. More
by halie1317
Employees Worked With
Nick and David
May 27, 2024
they are good when fixing my car but still waiting for them to fix the front passing er side of my car &do the recalls them to fix the front passing er side of my car &do the recalls More
by KARENDEEDRIES
May 27, 2024
Professional, efficient, through and I will definitely use the Vision Kia Service Department in the future. use the Vision Kia Service Department in the future. More
by K2
May 26, 2024
Excellent customer service and assistance from the staff at the front. Kind, helpful and informative. at the front. Kind, helpful and informative. More
by KWAHL
May 26, 2024
They are straightforward with their answers and what needs to be done to your vehicle and the job did not take long needs to be done to your vehicle and the job did not take long More
by BRYANTGLENNO100
May 26, 2024
Vision Kia East Rochester always takes good care of me and my car. Kelly is so nice and made sure I got all the services I needed and scheduled me for my New York State inspection while I was there. Domin and my car. Kelly is so nice and made sure I got all the services I needed and scheduled me for my New York State inspection while I was there. Domingo always changes my oil and does an amazing job. They were speedy friendly and accommodating. More
by KAYLASAPORITO
May 26, 2024
Work with me very helpful will go back tell people about them real good people them real good people More
by lordbaggins87
