Back

Vision Kia East Rochester

East Rochester, NY

4.4
747 Reviews
At Vision Kia East Rochester, we take the full-service experience to a whole new level–and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Irondequoit, Greece NY and Brighton NY to provide expert maintenance and car repairs for all makes and models and with valuable service & parts coupons. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Kia Sorento, Sportage, Forte, Optima or Soul, or replacement parts for your current vehicle? Visit the parts department in Rochester for everything that you need to maintain, personalize, or customize. Not sure if Vision Kia East Rochester is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
Contact Dealership

201 E Linden Ave

East Rochester, NY

14445

Directions

By Type

Showing 747 reviews

June 07, 2024

Everything was nice and easy. The work was completed timely. Very friendly. Did not have to wait at all on drop off or pick up, very prompt service. More

by COMMON_22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE KRUPPENBACHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

I would recommend this dealership to friends and family thank you vision East Rochester for your service More

by JJAYPRITCHETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE KRUPPENBACHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

The crew here are absolutely THE TOP ! ! Everyone is polite and very obliging. Couldn't ask for better treatment. They make me feel special, the service is excellent and they believe th More

by DUDIEMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
June 07, 2024

Everything was done promptly. and I’m completely satisfied with service so thank you again. More

by Steve Roth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

I love being apart of the Kia family. They remember my name and always provide the best customer service they possibly can. More

by bethyycheer07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gammariello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ingrassia
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE KRUPPENBACHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Vision Kia East Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 06, 2024

Parking is impossible sales manager took forever and never went through the contract before signing it More

by myoung2431
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Gammariello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Vision Kia East Rochester responded

"Myoung2431" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 06, 2024

Amazing people and service. Extremely knowledgeable and kind staff. They were able to take me in as a walk in More

by EKUCKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE KRUPPENBACHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda? Front desk is exceptional
June 05, 2024

The dealership improperly installed the dust shield and it was hanging down in the front of the car. The technician failed to inform us about any potential problem with the dust shield. It was not secured More

by IAM410US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny G.
1.0
This rating includes all reviews, with more weight given to recent reviews.
JOE KRUPPENBACHER
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whoever the tech who did the oil change was responsible for the problem.
Jun 06, 2024 -

Vision Kia East Rochester responded

"IAM410US" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 03, 2024

I really enjoyed working with Joe and Patrick. They were professional, prompt, and most importantly - fair! I would definitely recommend Vision KIA East Rochester! More

by c.mckeown237@gmail.com
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Ingrassia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Larkin
June 03, 2024

Mechanical service for three cars that I have purchased from Vision Kia has been excellent. Service has been performed efficiently and expertly. I've never had a problem with their work. More

by JHOWBLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE KRUPPENBACHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
24
...