Vision Kia East Rochester

I was very pleased with the professionalism of all the staff I dealt with. The facility was well maintained and welcoming. staff I dealt with. The facility was well maintained and welcoming. More

The staff at the dealership goes above and beyond to help the customers with their maintenance issues or car buying. the customers with their maintenance issues or car buying. More

Appointment was started at the time specified and inspection was completed within a reasonable amount of time. The Service Manager, Manny, kept me updated on the progress of the inspection. inspection was completed within a reasonable amount of time. The Service Manager, Manny, kept me updated on the progress of the inspection. More

We love the service department at Vision Kia. We have been trying to buy another Kia for months but find the sales department to be unreliable and disrespectful. We had an appointment to drive a We have been trying to buy another Kia for months but find the sales department to be unreliable and disrespectful. We had an appointment to drive a Kia at 1:00 a few days ago and we got there and the car wasn’t there. The salesman said the car( that has sat on the lot for the last 3 months) was out for a test drive and it looked like the people were going to buy it. He didn’t call us to cancel( yes, he had all our information). I asked to see 2025 Sorento xe and he said he didn’t have any on the lot but we could come back sometime. Done done done. We’ve had 3 Kia’s from Visionand now we will look elsewhere. We are very senior citizens and the interest in helping us was clearly not there. More

They did a good job fixing my 2014 kia soul with the blown engine. Amanda is a very good service advisor. blown engine. Amanda is a very good service advisor. More

The people I worked with were so warm, welcoming and kind. I highly recommend their services kind. I highly recommend their services More

John was great. Process was fast and easy. I am very disappointed with aspects of the cleanliness of the vehicle when I took possession. I spent 30 minutes scraping Process was fast and easy. I am very disappointed with aspects of the cleanliness of the vehicle when I took possession. I spent 30 minutes scraping small white dots that covered the windshield on the outside. The inside was covered with grime as well. I had to use a large razor window scraper to get this stuff off. Other parts were direct too. One expects a completely and truly clean vehicle when it’s purchased. More

I had a great experience from start to finish. Everyone was polite and courteous and explained the process with ease. I felt well taken care of and respected. I love my new Kia and I will likely b Everyone was polite and courteous and explained the process with ease. I felt well taken care of and respected. I love my new Kia and I will likely buy again in the future! More

They were very courteous, helpful and completed the task I asked them to do. Making an appointment was also really easy. I asked them to do. Making an appointment was also really easy. More

Very helpful and accommodating, answered all questions I had on the service that was being performed. had on the service that was being performed. More