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Vision Kia East Rochester

East Rochester, NY

Overview
Employees
Reviews
Vehicles
4.4
879 Reviews
At Vision Kia East Rochester, we take the full-service experience to a whole new level–and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Irondequoit, Greece NY and Brighton NY to provide expert maintenance and car repairs for all makes and models and with valuable service & parts coupons. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Kia Sorento, Sportage, Forte, Optima or Soul, or replacement parts for your current vehicle? Visit the parts department in Rochester for everything that you need to maintain, personalize, or customize. Not sure if Vision Kia East Rochester is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
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201 E Linden Ave

East Rochester, NY

14445

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Showing 879 reviews

May 31, 2025

They crew did a good job, I had auto zone do a computer survey of the engine trouble light. It came up as a fuel injector. After they had located the issue they had to wait for the parts. They gave a loane More

by Sherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea tried her best to make it a good process.
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May 28, 2025

From the start of the service experience - everyone was so attentive and kept me informed of when I'd be done and what was happening with the vehicle. More

by amccombs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025

Please leave me alone, your service was a very painful process and I will not be back More

by CHRIS.ROOS1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny G.
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025

The customer service was very good from. start to to finish and the technician who fixed my car did a great job. More

by courtneyshaunr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025

Very friendly front end employees! !! They were all very knowledgeable answering all my questions! Clean and neat appearances. More

by DORISHOVEY51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All ladies
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May 16, 2025

They always wash my car this time they didn’t do it. I would like to know why More

by JMIRANDA625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny G.
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Vision Kia East Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRK@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 11, 2025

Amanda was amazing. She kept me up-to-date on everything that was going on with my recall. I was so happy to have her guiding me through every step. More

by BOBETTE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
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May 21, 2025 -

Vision Kia East Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 06, 2025

Great service from when I was escorted to the waiting room to when the service was complete! More

by mmizro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
2 women at the desk were 5 stars. I do not recall their names
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May 21, 2025 -

Vision Kia East Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 06, 2025

Managed to fit me in late afternoon advised of other services and was able to them before end of day very appreciative and sorry I cannot remember her name More

by dhcrj
Recommend Dealer
Yes
Employees Worked With
Idk but very helpful young lady
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May 21, 2025 -

Vision Kia East Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 05, 2025

Willing to work with us to get us a car that fit our needs Kind and patient More

by chris_arcadi
Recommend Dealer
Yes
Employees Worked With
Patrick
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May 06, 2025 -

Vision Kia East Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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