Vision Kia East Rochester

I was so amazed by the very well set up waiting area w comfortable furniture; access to WiFi & Refreshments. Even better was the attention to details & reg updating from the desk staff @ service ctr. Jes comfortable furniture; access to WiFi & Refreshments. Even better was the attention to details & reg updating from the desk staff @ service ctr. Jessica was informative & brought paper data to explain all being performed by mechanics. This was the best posb.experience mostly because of Her Excellence @ this job. More

I had a new motor installed and i was losing anterfriz after i picked it up i took it to a shop and they looked it over and there was anterfriz all over the underneath and by the radiator and they said lo after i picked it up i took it to a shop and they looked it over and there was anterfriz all over the underneath and by the radiator and they said look like it was leaking by the radiator and they said it looked like they put sealer in it and they checked the oil was good i took it back and they said they could night find a leak i had to fill the overflow tank 4 times that day then i had to take it back again for losing anterfriz and about the oil they said they did a presure test and said it was good and told me i was all good to go but did not put nothing on the paper work when i asked about it they told me they put extra oil in when its a new motor i called other kia dealers and they said you dont it bad for a motor with to much oil in it so i asked for copy were they said that but i still have not got nothing and i think the new engine makes more noise then the old one and some times the oil smells like gas im not happy and i dont think the motor is going to last that long i think there is something wroung with it and i dont have the paper work saying it was over full of oil im not happy More

Ok but said would be done around noon but got call at 4:00 Work was good just should have been quicker 4:00 Work was good just should have been quicker More

Nice people, clean service area. Didnt have to wait very long. In and out quickly Didnt have to wait very long. In and out quickly More

Very knowledgeable and helpful to my needs. Was told of other concerns I should look out for Was told of other concerns I should look out for More

Good 14 more words Nope sorry. I have nothing more to say than they did a good job I have nothing more to say than they did a good job More

Welcoming when you get there and service is outstanding Service is outstanding and very helpful Service is outstanding and very helpful More

Trevor was very easy to deal with, he kept me informed and went out of his way to drop my car off for me and went out of his way to drop my car off for me More

This dealership lacks common sense when it comes to customer service, low balls on trade ins. And doesn't have a legit google page is that isn't sketchy idk what is customer service, low balls on trade ins. And doesn't have a legit google page is that isn't sketchy idk what is More

Great communication. Solved a complex issue with our Kia not starting. They were prompt, and the extended service hours were accommodating. Thanks Jessica and Manny! Solved a complex issue with our Kia not starting. They were prompt, and the extended service hours were accommodating. Thanks Jessica and Manny! More