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Vision Kia East Rochester
East Rochester, NY
861 Reviews
At Vision Kia East Rochester, we take the full-service experience to a whole new level–and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Irondequoit, Greece NY and Brighton NY to provide expert maintenance and car repairs for all makes and models and with valuable service & parts coupons. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Kia Sorento, Sportage, Forte, Optima or Soul, or replacement parts for your current vehicle? Visit the parts department in Rochester for everything that you need to maintain, personalize, or customize.
Not sure if Vision Kia East Rochester is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 861 reviews
April 17, 2025
Previously done this is absolutely ridiculous that this is the way you do reviews. I already did one and got the bogus response that you need my name and phone number to submit my review. WHY? So the deale is the way you do reviews. I already did one and got the bogus response that you need my name and phone number to submit my review. WHY? So the dealership can find out WHO is giving certain marks? What happened to remaining anonymous like the form said. You just want only all positive feedback from customers and if someone shows concern about certain people at that dealership then it can’t be made public for potential customers? Bull. More
by phellis48
April 17, 2025
The dealership itself does good work. Wish they could bring back snacks for kids and more coloring books so my kids aren't bored and have something to do Wish they could bring back snacks for kids and more coloring books so my kids aren't bored and have something to do More
by asarkozyfit
Employees Worked With
Amanda
April 16, 2025
I went I to have a noise that sounded like my door or window was open while driving over 40 miles an hour. They said they fixed it but it isn’t . Noise still there . I have to call and make another app window was open while driving over 40 miles an hour. They said they fixed it but it isn’t . Noise still there . I have to call and make another appointment. Waist if my time and gas again More
by bandit1763
Verified CustomerEmployees Worked With
April 13, 2025
Patrick and David were very helpful with the transaction of my new car.Knowledgeable and customer oriented service of my new car.Knowledgeable and customer oriented service More
by eacorke
April 12, 2025
Not enough sales personnel. Both times I was in the dealership, my sales person was dealing with multiple people at the same time and something I was told should take 1 to 1 1/2 Both times I was in the dealership, my sales person was dealing with multiple people at the same time and something I was told should take 1 to 1 1/2 hours took over 3 hours. I also called and asked for a return call and my salesperson never received the message. I called at 4pm and the dealership was open until 7. Need a better system for getting messages to the right person. Very unorganized. More
by phellis48
April 11, 2025
I don't recall meeting John, but the service the team showed was great.Thanks!! showed was great.Thanks!! More
by BRITTOR21
Employees Worked With
Other Employees :
Michael Mealey was a good salesman. I appreciate all he did to get me into a car.
