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Vision Kia East Rochester
East Rochester, NY
811 Reviews
At Vision Kia East Rochester, we take the full-service experience to a whole new level–and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Irondequoit, Greece NY and Brighton NY to provide expert maintenance and car repairs for all makes and models and with valuable service & parts coupons. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Kia Sorento, Sportage, Forte, Optima or Soul, or replacement parts for your current vehicle? Visit the parts department in Rochester for everything that you need to maintain, personalize, or customize.
Not sure if Vision Kia East Rochester is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 811 reviews
February 01, 2025
Even though my car is under warranty, I wasn’t contacted to be told what was wrong or how they were going to fix the issue. It was taken care of quickly and I got in the next day. I just would have apprecia to be told what was wrong or how they were going to fix the issue. It was taken care of quickly and I got in the next day. I just would have appreciated more communication from the service department regarding the issue instead of just receiving a text saying my car was ready to be picked up without knowing what was done, if anything, to it. More
by KAITLYN.GAYNE
Verified CustomerEmployees Worked With
Amanda or another in female in the service department
January 31, 2025
15 words? 15 words? Excellent service courteous and helpful and fun to talk to and expensive. 15 words? Excellent service courteous and helpful and fun to talk to and expensive. More
by DEDORSEY
January 31, 2025
I’ve been leasing from Vision Kia for 11 years. This most recent lease experience was by far the easiest in every way. This most recent lease experience was by far the easiest in every way. More
by LYNETTE4PARKLANE
January 23, 2025
The dealer and its work is fine. I don’t appreciate all the additional things they want to do when I bring it in that the car doesn’t need. The prices are also outrageous. I don’t appreciate all the additional things they want to do when I bring it in that the car doesn’t need. The prices are also outrageous. More
by CDKDOWN1
Employees Worked With
January 19, 2025
Not thrilled with the upsale mentality or that my vehicle and myself as a customer were no longer in their computer system when I had service done there less than 6 months earlier and myself as a customer were no longer in their computer system when I had service done there less than 6 months earlier More
by pegonijt
January 17, 2025
Staff was professional and kept me informed of the progress through the visit while I waited progress through the visit while I waited More
by EILEENCACC1207
January 17, 2025
John Gammeriello was helpful, knowledgable, and professional. He listened to our needs and concerns. He explained the details of the purchase well. We felt secure in the process and purchase. (We a professional. He listened to our needs and concerns. He explained the details of the purchase well. We felt secure in the process and purchase. (We are return buyers to the Vision dealership.) More
by IMKESSEL
Employees Worked With
January 16, 2025
Polite and friendly. Repairs done in a timely manner and well done. Nice touch having the car washed. A bit pricey however. Repairs done in a timely manner and well done. Nice touch having the car washed. A bit pricey however. More
by CDKDOWN1
January 14, 2025
Great Customer Services! Service was complete in a good time and the car was clean Service was complete in a good time and the car was clean More
by Pedro Cardoso
