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Vision Hyundai of Webster
Webster, NY
922 Reviews
Here at Vision Hyundai Webster, we know that you can visit any number of dealerships when shopping for a new car. That’s why we always make sure to go above and beyond for our loyal customers throughout Rochester, Greece, Brighton, Irondequoit and Webster. It’s our world-class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Hyundai cars including Hyundai Elantra, Santa Fe Sport, Sonata, Tucson, Accent and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability, and unmatched quality. If you’re driving on a budget, then take a look at a pre-owned car to save cash on your next car.
Whatever your preference may be, you’ll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 922 reviews
Verified Customer
October 18, 2024
We've been buying and leasing cars with Vision Hyundai dealership since 2004. We have developed a great relationship with Mark DeSantis whom we've purchased or leased our cars with. His expertise is great dealership since 2004. We have developed a great relationship with Mark DeSantis whom we've purchased or leased our cars with. His expertise is greatly appreciated and he does not hesitate to answer and fix our issues that we have had in past More
by FJGRIZ21
October 18, 2024
Excellent service, pleasant atmosphere. My only minor complaint was that they topped off fluids w/o informing me prior. I use a certain type windshield washer fluid and they topped it off w My only minor complaint was that they topped off fluids w/o informing me prior. I use a certain type windshield washer fluid and they topped it off w/the standard blue type (which I find to be inferior). I feel that it should be pointed out when the car is dropped off (I only noticed when looking over the bill, questioning a small extra charge for cleaning fluids). When I mentioned it, was told “we just do it to all cars brought in. You have to let us know not to do that.”. Had no idea they would do it so how could I say not to. Now know, but again feel that I should been made aware of it beforehand. More
by PBJborowy
Employees Worked With
October 16, 2024
This dealership is a wonderful place everyone is so helpful and friendly would recommend this dealership to friends and family helpful and friendly would recommend this dealership to friends and family More
by cpratt68.cp
Employees Worked With
October 15, 2024
Everyone there is friendly. Very clean and good presentation of cars. Nice waiting area with coffee Very clean and good presentation of cars. Nice waiting area with coffee More
by smknowland
October 15, 2024
Ran into Mark DiSantis on my way in. Very personable & helpful right away. No pressure, & gave me great service & a new vehicle! Very personable & helpful right away. No pressure, & gave me great service & a new vehicle! More
by ledwards90
October 15, 2024
The dealership was very nice and clean and all the dealers were able to answer all my questions dealers were able to answer all my questions More
by elainetaylor
October 14, 2024
Mark is wonderful to wok with. He is polite, respectful and positive! He’s the best! He is polite, respectful and positive! He’s the best! More
by Thorpsl
October 11, 2024
Feel I was taken advantage of. Came in for oil change and NYS inspection. Was told should have fuel induction service, cost $200. Once car up on lift they told me I needed tire ro Came in for oil change and NYS inspection. Was told should have fuel induction service, cost $200. Once car up on lift they told me I needed tire rotation and alignment, cost $160. Figured they knew their business, so I agreed to these things. Looked up fuel induction service once I got home. This service not listed in recommendation service maintenance. Not usually needed until 30,000-50,000 miles, or unless car running rough. Yes, car is 5 years old, but less than 12,000 miles, runs fine. They never once asked how the car was running. This was definitely a case of dealer adding unnecessary service to make more money. Makes me wonder if alignment was really needed.........In the future I'll be going to local mechanic that I know personally and trust not to take advantage of me because we live in the same town. Gave Service Manager 3 stars because I had been cold called by sales department the day before my service appointment wanting me to take a test drive rather than wait for my service and the guy would not accept "NO" for my answer. I had to tell him "NO" multiple times. Service manager apologized, said they don't cold call customers, and addressed that issue with the Sales Department. This guy had actually had cold called me! Then while waiting I was called by some one in the Acquisitions Department who said he was in the Webster location. I asked several times if he was actually at the Webster location and I told him if he was in the building to come talk to me in person in the waiting room. No one showed up. When I asked Dave, he told me there is no one at their location by the name of Maleek, had to be someone from their main head quarters. Apparently this survey won't be accepted unless I check either Sales (new) or Sales (used) as Reason For Visit. That's stupid as I came in for service, not Sales. I will check "used" so I can submit the survey More
by DK
