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Vision Hyundai of Canandaigua - Service Center

Canandaigua, NY

4.2
391 Reviews

391 Reviews of Vision Hyundai of Canandaigua - Service Center

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August 24, 2024

Everyone was pleasant and I didn't wait long. Lobby was clean and all good. More

by CSTRUB1
Recommend Dealer
Yes
Employees Worked With
Don
Aug 29, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 23, 2024

Nobody ever answers the phone in service. Was told one thing and another thing happened. Not happy with service at all. More

by BUCKMASTER67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember name
Aug 29, 2024 -

Vision Hyundai of Canandaigua responded

"BUCKMASTER67" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 22, 2024

Mark Jenkins was fantastic. I arrived for an unscheduled oil change, I could tell by the line of cars that it may be a wait, but he was able to get me in and out in less than an More

by scott_torrens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
Aug 29, 2024 -

Vision Hyundai of Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 22, 2024

They are very customer friendly. Courteous and informative. Showroom is clean and caters to the client More

by dlatulip100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 29, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 22, 2024

The dealer was nice, respectful, and polite. They answered all of my questions. Thank you More

by KSAG08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brock, Rob (Mr. Savings) Moraza
Aug 29, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 19, 2024

Amazing staff who cares about its customers. If you go somewhere else you will be paying more. More

by Kfhsports03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Vision Hyundai of Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 18, 2024

We have no problem with service. Our car was taken care of in a timely fashion More

by peggyfreling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 22, 2024 -

Vision Hyundai of Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 17, 2024

Serviced my new Tucson for its 7500 mile checkup and was a drive in. I’m from Florida and they treated me very professionally and you would have thought that I bought the car from there dealership. On top o More

by pruoc33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 22, 2024 -

Vision Hyundai of Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 15, 2024

I have had great service from Vision. This is my 3rd Tucson and I wouldn't have come back if it wasn't. Employees are very nice and helpful. More

by KBERTINO7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brock, Rob (Mr. Savings) Moraza
Aug 22, 2024 -

Vision Hyundai of Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 13, 2024

I always have good service there but this time I had to go and have my oil change which I had an appointment for it took one hour and 45 minutes to me. That’s too long for an oil change. More

by cc9587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Vision Hyundai of Canandaigua responded

We appreciate your feedback and are eager to better your return experience.

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