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Vision Hyundai of Canandaigua - Service Center

Canandaigua, NY

4.2
390 Reviews

390 Reviews of Vision Hyundai of Canandaigua - Service Center

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September 08, 2024

I had a lot of work done and spent a lot of $. I asked to have my windshield washed. Told it would be done. It wasn't. I would have liked the sticker for showing me when my next oil change is due. More

by theresa_edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
Sep 12, 2024 -

Vision Hyundai of Canandaigua responded

We appreciate your feedback and are eager to better your return experience.

September 07, 2024

Called and spoke to Jeff 1day, made an appointment to see him the following day. Upon arrival, Jeff had already had the keys in hand for the vehicle we had discussed the previous day. Jeff greeted us, introd More

by GGvfd31
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Arnold
September 07, 2024

Milia and the others at the Service desk were extremely helpful and managed to fit me in to their busy schedule and resolve the issue with my car in a very timely manner. I cannot thank them enough for the More

by andyscot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milia
September 07, 2024

You people did a awesome job on my car want to thank you very much More

by FRENCHIE455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brock, Rob (Mr. Savings) Moraza
September 07, 2024

The service employees are accommodating, helpful and always friendly. We always prefer to take our Santa Fes there. More

by cvseils
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Worst place I have ever taken any car of ours. Will never do any business with them again!! Only reason I gave them a 1 is because they didn't have a zero More

by Mike Sevor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briana the service manager and her rag tag incompetent service writer
Sep 12, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for bringing this to our attention, Mike. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

September 06, 2024

Prompt, knowledgeable, courteous, friendly, eager to please… I am a very satisfied customer, and have no negative issues, with all aspects of their service. More

by HEARTPAWS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
5 stars to all in the service department.
September 06, 2024

My AC quit on Saturday. Malia was very helpful and managed to get me in without an appointment. More

by grant1151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brock, Rob (Mr. Savings) Moraza
September 06, 2024

Liked how the service shop used to be. Now it seems like over kill with so many people and their tablets and needing signatures. Talking to someone that looks the part, service uniform, ma More

by terrybennett1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uncertain
September 05, 2024

They're always friendly and efficient. Vision Hyundai Canandaigua takes great care of their customers. More

by JENNIFER.MROZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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