Vision Hyundai of Canandaigua - Service Center

Everyone in Service was skilled and professional and took the time to answer my questions. Thank you. the time to answer my questions. Thank you. More

Brought my Sonata in for my FREE oil change and was greeted by an employee informing me that the dealership was ‘bought out,’ so they would NOT be honoring this promise.(made when I purchased car.) No greeted by an employee informing me that the dealership was ‘bought out,’ so they would NOT be honoring this promise.(made when I purchased car.) No warning or letter, just…nope. Then after 40-45 mins I receive a call from a female employee telling me that the Tech is having issues opening my hood and it would be a $90-100 fee to diagnose the problem. I laughed in her ear and told the service team to not do anything. I picked up my car, all employees were silent(the attitudes did not sit well with me after have had my time wasted) and I drove home. It took me 5 mins to open my hood after watching a YouTube video!!! $100 to diagnose, then I’m sure they would charge me more to remedy…NO THANK YOU. I’m still laughing at the clear attempt to hit me with unnecessary services, when all I needed was my free oil change…the the dealer promised during sale. Pathetic dealership. Poor service. Not dealing with Hyundai again. More

I purchased my vehicle new from this dealership 4 years ago and have been getting my car serviced there ever since. Service attention was a little slow as had to sit in my car outside for like 20 min befor ago and have been getting my car serviced there ever since. Service attention was a little slow as had to sit in my car outside for like 20 min before a technician was free to greet me even though I had an appointment. Unusual based upon my history with them. More

very convenient to my home. Looing for a new car we will consider another Hyundai from Vision. Looing for a new car we will consider another Hyundai from Vision. More

Efficient, attention to detail. Excellent customer service. Concerned about customer satisfaction. Very personable. Cameron and his team work well together to achieve customer satis Excellent customer service. Concerned about customer satisfaction. Very personable. Cameron and his team work well together to achieve customer satisfaction. More

We have bought and serviced our last 3 vehicles at this location. We are always satisfied with the service. location. We are always satisfied with the service. More

Dissatisfied with just about everything that took place yesterday. At least Stan stepped up to the plate for me. yesterday. At least Stan stepped up to the plate for me. More

It was Impossible to get ahold of anyone at the service center no matter the time of day or if you leave a message, no one calls you back. The work done was acceptable. center no matter the time of day or if you leave a message, no one calls you back. The work done was acceptable. More

Made things right. Very helpful in finding solutions. Kept in contact updating progress. The 1 issue is its very difficult to talk with service person no direct line Very helpful in finding solutions. Kept in contact updating progress. The 1 issue is its very difficult to talk with service person no direct line until they provide there cell number More

Service center is great! Friendly and professional staff. Always quick service and very responsive to my questions and concerns. Cameron is great to work with and trustworthy Friendly and professional staff. Always quick service and very responsive to my questions and concerns. Cameron is great to work with and trustworthy More