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Vision Hyundai of Canandaigua - Service Center

Canandaigua, NY

4.2
389 Reviews

389 Reviews of Vision Hyundai of Canandaigua - Service Center

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October 06, 2023

I was in the middle of an oil consumption test. It had already started. The girl in the service department refused to do it, said it would not be covered....Jonathan had already started it. Not ple More

by meganmros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malia Conklin
Oct 06, 2023 -

Vision Hyundai of Canandaigua responded

Megan. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

October 06, 2023

Mr Moraza was very courteous and professional and helpful throughout my entire experience. I will definitely do business with Mr. Moraza again and will refer family and friends to see him for their new car p More

by Egonzalez87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Brock, Rob (Mr. Savings) Moraza
Oct 09, 2023 -

Vision Hyundai of Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 05, 2023

When I bought my car at Vision, part of the purchase was free oil changes for the life of the car that I owned it. While the amount of money to have an oil change is not significant I questioned the integri More

by RGAG98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 05, 2023 -

Vision Hyundai of Canandaigua responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 05, 2023

Always a great job when I come in. Cam takes great care of his customers. More

by JENNIFER.MROZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Oct 05, 2023 -

Vision Hyundai of Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 05, 2023

The Canandaigua service and parts are awesome. Sadly, there's someone representing that dealership not located there that has far too much time on their hands calling me to discuss what great shap More

by HILLSMT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager Cameron
Oct 06, 2023 -

Vision Hyundai of Canandaigua responded

Thank you for taking the time to provide us with this feedback.

October 02, 2023

Spent over 2 hours waiting for a tire rotation and oil change even with an appointment. We waisted all afternoon on my day off getting this service done. Also they were going to appraise our SUV to possib More

by TCLARKE76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Brock
Oct 02, 2023 -

Vision Hyundai of Canandaigua responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 01, 2023

They told me the radio worked and when I got in my car I checked and was not working was told they couldn't get it to duplicate the problem More

by TLGAGENT
Recommend Dealer
Yes
Oct 02, 2023 -

Vision Hyundai of Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 30, 2023

Happy with service experience and service was great walked to car after service was completed More

by rrichard479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Brock
Oct 02, 2023 -

Vision Hyundai of Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 26, 2023

The whole of people we met or talked to were very courteous as our wait was longer than told More

by CGREENLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Brock
Sep 27, 2023 -

Vision Hyundai of Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 25, 2023

Eddie does an excellent job as salesman , and service dept. Is right on top of things. More

by BIGACEII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie stebbins
Sep 26, 2023 -

Vision Hyundai of Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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