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Vision Hyundai of Canandaigua - Service Center

Canandaigua, NY

4.2
389 Reviews

389 Reviews of Vision Hyundai of Canandaigua - Service Center

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October 11, 2023

The service department staff greeted me by name, thanked me for coming in and verified what my appointment was for. The work was done in a timely fashion. I appreciate the personal, friendly service and tim More

by ds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Oct 11, 2023 -

Vision Hyundai of Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 10, 2023

My detailing was not completed. They also removed my sticker across the screen. There was dust on my dashboard and surrounding areas, glitter on my drivers seat, etc. More

by MARYBORDWELL76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Brock, Rob (Mr. Savings) Moraza
Oct 10, 2023 -

Vision Hyundai of Canandaigua responded

Thank you for bringing this to our attention, Mary. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

October 10, 2023

I've used dealership since 2008, this was furst time dissatisfied, 8/25 i called to get oil/inspection/tire rotation, there was nothing for 2 weeks, inspectoon was due on 9/1, about 3 weeks later i agai More

by ITSMILLRTYM5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No
Oct 11, 2023 -

Vision Hyundai of Canandaigua responded

"ITSMILLRTYM5" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 09, 2023

Great service, they answer the phone every time I call! Great communication. Would highly recommend! More

by S.HIXSON82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Brock
Oct 09, 2023 -

Vision Hyundai of Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 09, 2023

I had an unexpected stop at your parts and service department and both were very accommodating. Service was able to fit me in and I was out of there in a reasonable amount of time. I was really impres More

by DJM4NJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts dept employee. Not sure of his name
Oct 09, 2023 -

Vision Hyundai of Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 08, 2023

The “thump thump thump” tire was moved from the front left to the left rear. Not as plain thumping now but nonetheless still a bad tire in my thinking. You said tire is ok. As soon as I get the time I More

by GENE_BOONDOCKS
Recommend Dealer
No
Employees Worked With
Don’t re
Oct 09, 2023 -

Vision Hyundai of Canandaigua responded

"GENE_BOONDOCKS" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Oct 13, 2023 -

GENE_BOONDOCKS responded

Eugene James Penn Yan. NY. 14527 315 694 9115

October 08, 2023

These are the fifteen word I am going to write about this dealership and let me tell you what this is a very good place to say fifteen words about. More

by LIZZIECOOLEY24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Cooley, Brennen Best, maybe Scott Hixson
Oct 09, 2023 -

Vision Hyundai of Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 08, 2023

The team here at Canandaigua are great to work with when buying a car and when having it serviced. They really work with the customer to make everything go smoothly. More

by NDOWDLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, Eddie, service department
Oct 09, 2023 -

Vision Hyundai of Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 07, 2023

It is always a pleasure having my vehicle maintained by Vision of Canandaigua, I will continue to take it there for all my service needs More

by KDUNNE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Brock, Rob (Mr. Savings) Moraza
Oct 09, 2023 -

Vision Hyundai of Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 06, 2023

Cameron and Joe are very helpful. had an engine replacement done. nice job by tech and management. also had a NYSI done at no charge. bought a key for the car from Jejj and was very More

by kb32k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron and Joe-service dept, Jeffrey Brock
Oct 06, 2023 -

Vision Hyundai of Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!