Vision Hyundai of Canandaigua - Service Center
Canandaigua, NY
391 Reviews of Vision Hyundai of Canandaigua - Service Center
Not honoring customer commitments for free oil changes for life, Hyundai Headquarters $600 plus Certificate, manager promise to a full gas tank due to rewriting a service review. Level of service was for life, Hyundai Headquarters $600 plus Certificate, manager promise to a full gas tank due to rewriting a service review. Level of service was good. However being a customer who have bought several cars from Hyundai for many years and with a promise of oil changes for life for my last vehicle, during the last visit I was charged for this service because of a new owner who does not care about previous commitment made to customers. Also I was rewarded 0ver $600.00 by Hyundai Headquarters for the purchase of a new vehicle and when I visited the dealer with the certificate there were no cars available and I lost my incentive. The incentive was for the advertisement or MPG on my previous Hyundai 2013 Elantra and no one in Hyundai Canandaigua helped with the Hyundai Headquarters Certificate. Also last manager promised me a full tank of gas for a survey submitted and nothing when I ask during my previous visit to Hyundai Canandaigua. An enterprise that does not keep their promise to their customers could not be trusted anymore. More
Exceptional service with a smile. Being from out of town and happening to be in Canandaigua for the day, I just stopped at Hyundai Vision Canandaigua for their Express Service. The wh Being from out of town and happening to be in Canandaigua for the day, I just stopped at Hyundai Vision Canandaigua for their Express Service. The whole service team was so welcoming and treated me like I bought my car there and am part of their family. They took my car in right away. The waiting is very clean, spacious and with great amenities and wifi, charger for cell phones and tablets etc. they kept me well informed during the wait about the status of the car, performed all the recommended services and mores , pointing out any areas that potentially might need attention and what can be done about that. There was no sale pressure, just Frank honest advices allowing to make my own decision. I feel as if they treat me like a member of their family, presenting all the alternatives, pricing and options and that I can trust them completely to look out for my car and my welfare and not just my wallet. I definitely highly recommend Hyundai Vision Canandaigua and will be back for my next service. More
Welcoming, courteous, trustworthy, honest, reliable, in brief exceptional I feel very comfortable that the team at Hyundai Vision Canandaigua is very experienced and has my car and my interest as primary o brief exceptional I feel very comfortable that the team at Hyundai Vision Canandaigua is very experienced and has my car and my interest as primary objective of their work. Very satisfied More