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Vision Hyundai of Canandaigua - Service Center

Canandaigua, NY

4.2
391 Reviews

391 Reviews of Vision Hyundai of Canandaigua - Service Center

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April 18, 2024

They took very good care if me. I had an inspection. They got me right in and I didn't wait long More

by KATHRYNONDERDONK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brock, Rob (Mr. Savings) Moraza, Josh Villa
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Apr 19, 2024 -

Vision Hyundai of Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 17, 2024

10:30 appointment for an oil change. Didn’t leave for almost 2 hours. I got there around 10:20 didn’t leave till, 12:10. More

by DUSTY64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Apr 17, 2024 -

Vision Hyundai of Canandaigua responded

"DUSTY64" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 17, 2024

Dropped car off at 10:30 for pre trip check, oil change and tire rotation. Very pleased with service personnel and how the service was completed. More

by DNICOLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female service rep
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Apr 18, 2024 -

Vision Hyundai of Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 17, 2024

Friendly employees nice waiting area. Everything was explained if there was additional work needed on the vehicle. More

by RICKW6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Apr 18, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 17, 2024

Communicated well throughout service of different things that may need to be done now or near future. More

by bgbon59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malia
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Apr 18, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 16, 2024

We received prompt and courteous service. The service team addressed all of our concerns. All of the costs were discussed before any service was rendered. More

by jvanderhoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Villa
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Apr 17, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 14, 2024

Had my oil changed 24 hours later low oil alert came on and checking my oil and it was extremely low. More

by erins.sunshine.p.h
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
None
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Apr 16, 2024 -

Vision Hyundai of Canandaigua responded

"Erins.sunshine.p.h" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 13, 2024

Always great service and friendly staff! I was early bringing my car ( lunch break) and they still took me early More

by Dad22545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know his name.. service department at desk
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Apr 16, 2024 -

Vision Hyundai of Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 13, 2024

Fast service and took care of my needs. Thank you and will be back for my next service. More

by t.liddiard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Vision Hyundai of Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 13, 2024

I was pleased with Vision Hyundai’s prompt and courteous service including an oil change and tire rotation. A thoughtful touch was coffee and snacks in the waiting area. More

by NAPRESS478
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name
Report | Print
Apr 16, 2024 -

Vision Hyundai of Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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