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Vision Hyundai of Canandaigua - Service Center

Canandaigua, NY

4.2
391 Reviews

391 Reviews of Vision Hyundai of Canandaigua - Service Center

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April 27, 2024

Tried their hardest but couldn’t find the problem all areas tried but everything working fine now More

by Ttt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
May 01, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 27, 2024

The waning are was a comfortable place to wait, staff was friendly and service was quick and well done. More

by lorenday1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brock, Rob (Mr. Savings) Moraza, Josh Villa
May 01, 2024 -

Vision Hyundai of Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 27, 2024

I am always impressed with the professionalism and willingness to go the extra mile that I experience every time I bring my car in for service. Cameron and the service staff are excellent at their job More

by labomba0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
May 01, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 27, 2024

Everyone is always so nice. They answer questions and always make sure i know what they are going to do. More

by EMM14485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department usually Cameron, but there is also a very nice lady also
May 01, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 26, 2024

Worst car buying experience I ever encountered. Sold me the wrong car. I drove around uninsured and unregistered because of a VIN stock error. Told I have to take the car Vin # on all of the paperw More

by lbanas676
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stanford Speranza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Villa
May 01, 2024 -

Vision Hyundai of Canandaigua responded

"Lbanas676" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 26, 2024

we are very happy with the dealership - been a customer since 2011 - this is the 6th vehicle we purchased. Sales staff (Ed Stebbins) service and financial people are great to work with! More

by CANINE123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Stebbins
May 01, 2024 -

Vision Hyundai of Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 26, 2024

My fourth trip in for service on the same problem and still no resolution. Totally disgusted with the service. More

by CAMMARATA.SAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
May 01, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for bringing this to our attention, Sam. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

April 25, 2024

I’m always pleased with this dealership’s service, however, trying to get a hold of someone in this department can be difficult. I scheduled my appointment online and then canceled it, however, my new More

by MVIZZINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey
May 01, 2024 -

Vision Hyundai of Canandaigua responded

We appreciate your feedback and are eager to better your return experience.

April 25, 2024

Took 2 hours and 8 minutes for an oil change and tire rotation. Enough said. More

by GARY.RAEGAN.PY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager
May 01, 2024 -

Vision Hyundai of Canandaigua responded

We value and appreciate your business, Gary. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

April 24, 2024

Very excellent experience, about 6 months ago towed my car to your dealership my engine seized and with 97000 miles your dealership horned my warranty and in 2 weeks had put a new engine in . I tell every More

by JUSTINBADAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brock, Rob (Mr. Savings) Moraza, Josh Villa
Apr 24, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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