Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Vision Hyundai of Canandaigua - Service Center

Canandaigua, NY

4.2
393 Reviews

393 Reviews of Vision Hyundai of Canandaigua - Service Center

Sort by
May 10, 2024

I used to love Hyundai but since it’s been sold, the service and care has diminished greatly. I’ve purchased 3 cars from my dealership but am doubtful I will return when it’s time to buy a new car More

by JENNIFER@MORSELBR.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie
Report | Print
May 10, 2024 -

Vision Hyundai of Canandaigua responded

We value and appreciate your business, Jennifer. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

May 09, 2024

I love how they fit you in without too long of a wait. ..I appreciate complimentary coffee and wifi....they explain everything before they complete the service More

by benniemousso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brock, Rob (Mr. Savings) Moraza
Report | Print
May 10, 2024 -

Vision Hyundai of Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 09, 2024

I rated four stars because I did not get a return call after leaving message More

by JOANMEUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malia Conklin is very professional
Report | Print
May 10, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for taking the time to provide us with this feedback.

May 09, 2024

Jessica, the head of the Service Department followed up to make sure my 2nd key fob arrived and was programmed for my new car. Thank you More

by lbanas676
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept Jessica
Report | Print
May 10, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 07, 2024

Very good. Was great to get right in, used the online schedule service. Oil change was great! Thanks. More

by DEBLM5635
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
Report | Print
May 08, 2024 -

Vision Hyundai of Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 07, 2024

Fast courteous service. Good knowledge of product and my needs for towing. Have bought 4 Hyundai’s from this dealer. More

by rbarham51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brock, Rob (Mr. Savings) Moraza
Report | Print
May 08, 2024 -

Vision Hyundai of Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 07, 2024

Engine light on -reviews and damaged fuel pump. They will call when the part is in. It’s under warranty More

by POPDYCKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts director was aces
Report | Print
May 08, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 06, 2024

I Waited hour and half for an inspection n oil change not impressed people were out before me and I was there first More

by Rachel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stanford Speranza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brock, Rob (Mr. Savings) Moraza, Josh Villa
Report | Print
May 08, 2024 -

Vision Hyundai of Canandaigua responded

Rachel. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 05, 2024

On time oil change and multi point inspection Used my 10$ coupon on oil change More

by MESMOROL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
May 08, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 05, 2024

We made an appointment for both our Hyundai's for the same time. We arrived early, but I feel that the service was good but a little slow. More

by hobo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Report | Print
May 08, 2024 -

Vision Hyundai of Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

1
...
21
22
23
...
40