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Vision Hyundai of Canandaigua - Service Center

Canandaigua, NY

4.1
397 Reviews

397 Reviews of Vision Hyundai of Canandaigua - Service Center

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May 25, 2024

Prompt and thorough courteous and helpful my first time at this dealership and. I could not be more pleased More

by pyusko126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in services
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May 25, 2024

I like the vision Hyundai of canadaigua. I used to go to Matthew’s hyundai in Syracuse but this dealership is a lot more accommodating and helpful. More

by jenbug911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob (Mr. Savings) Moraza
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May 25, 2024

No one ever answers the phone. Entire interior of my car needs to be detailed now. Marks and dirt all over the interior of my car. One of the door jams now has a Crack in it as wel More

by tylerpaddock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stanford Speranza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brock, Rob (Mr. Savings) Moraza
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May 24, 2024

Service rep Malia is wonderful. Ease of scheduling appointment. Overall positive experience at the facility More

by boothchan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob (Mr. Savings) Moraza
Report | Print
May 23, 2024

I've been bringing my care here for years. Service is always great, easy to make an appointment. People are always helpful and friendly. More

by ECBAM500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brock, Rob (Mr. Savings) Moraza
Report | Print
May 24, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 23, 2024

The service was fast and on time. Waiting room comfortable. People friendly and polite. Thank you More

by kbl1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brock, Rob (Mr. Savings) Moraza
Report | Print
May 24, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 23, 2024

They got me in on time and were done quicker then what they had told me they were very friendly More

by lswilson.2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 24, 2024 -

Vision Hyundai of Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 22, 2024

I bought a brand new Santa Cruz and was told the anti rust would be applied before pick up. Fast forward a week and I check my oil to find out it looks weird so I send a picture to my sales rep and he no More

by Bmichielsen620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stanford Speranza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kia Financing Person , Jeffrey Brock
Report | Print
May 23, 2024 -

Vision Hyundai of Canandaigua responded

"Bmichielsen620" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 22, 2024

Stopped in for an oil change and they got me in right away. Was in and out quicker than I anticipated. Very friendly team and great customer experience. More

by mjordan1730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall his name but he was in service dept. had a positive presence
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May 23, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 19, 2024

Excellent customer service. From intake to pickup it was a pleasant experience. Clear communication throughout the process. More

by drew29er
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
Report | Print
May 23, 2024 -

Vision Hyundai of Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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