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Vision Hyundai of Canandaigua - Service Center

Canandaigua, NY

4.2
391 Reviews

391 Reviews of Vision Hyundai of Canandaigua - Service Center

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June 11, 2024

No communication what so ever. Said they'd call with updates never did, we had to drive to the dealership to get answers. Then my vehicle was fixed and within 24 was taken back bec More

by Kim Herrmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad
Jun 11, 2024 -

Vision Hyundai of Canandaigua responded

We value and appreciate your business, Kim. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

June 11, 2024

Great visit. Was in for a state inspection. It was a quick and easy process. More

by Brendon Nagy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Brock
Jun 11, 2024 -

Vision Hyundai of Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 10, 2024

Every time I come there they always want to fo something to my car,last time they said I needed brakes ,I only had 11,000 miles on the brakes I have on the car then they said I needed a transmission flush More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know their names
Jun 11, 2024 -

Vision Hyundai of Canandaigua responded

Laura. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 09, 2024

Vision Hyundai Canandaigua has one of the best Service Departments I’ve used in over 50 years of owning cars. I truly appreciate their service advisors, who understand what I want and need from a service More

by Carm70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
June 08, 2024

Comfortable place to wthe. Lady was very helpful As were the men. All very friendship can't rate the nextt page , it is set on 3. More

by NPATZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brock, Rob (Mr. Savings) Moraza
June 08, 2024

Placing a minimum on the word count of a review is unlikely to improve the quality of the reviews. I have always been very pleased with the efficiency and concern of the staff in the service area. T More

by DAVIDGOLDSTEIN98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brock, Rob (Mr. Savings) Moraza
June 08, 2024

I had just detailed my car before bringing it into this dealership, and lucky me, I got to bring it home and wipe the shoe scuffs off the door and sill plate, the greasy fingerprints off the door, and best More

by FITCHBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t deal with any of these people.
Jun 11, 2024 -

Vision Hyundai of Canandaigua responded

"FITCHBA" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 08, 2024

Good product… deceptive and manipulative sales and sales management. Seems you have three dealerships or so in Rochester region. People are buying Hyundai. It appears to be that you ( the owners) are go More

by CYMRUGYR100
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Names are not being called here
Jun 11, 2024 -

Vision Hyundai of Canandaigua responded

"CYMRUGYR100" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 08, 2024

By far the best dealership. Easiest dealership. Comfortable dealership to work with. Now the salesperson Eddie stebbins ,top notch bar none. What a professional! I'd refer every More

by ESTEBBINS
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie stebbins
June 07, 2024

They have the best service department. very knowledgeable polite will fit you in I will always take my car there More

by GAIL.D5725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan (service)
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