Vision Hyundai of Canandaigua - Service Center

EXCELLENT service department. Have always had the job done right. Will always go back when I need service. Have always had the job done right. Will always go back when I need service. More

Very quick on taking my car in communication was very good on what was wrong with my car. Customer service was amazing and everything was explained very well. good on what was wrong with my car. Customer service was amazing and everything was explained very well. More

The service was good and the employees at dealership treated us very good and explained the service work on the car. The only thing that I have a concern about was calling to make appointment for servic treated us very good and explained the service work on the car. The only thing that I have a concern about was calling to make appointment for service; the answering machine stated to leave message/phone number and someone would call back. No one called back, had to drive to the dealership to setup appointment couple days later. More

Canandigua’s Service department was awesome! !!! True to their word and very professional and so easy to work with!!!!! !!! True to their word and very professional and so easy to work with!!!!! More

TWO PLUS HOURS FOR AN OIL CHANGE & TIRE ROTATION! !!!!!!!!!!!!!!!!!!!!!!!! xx!!!!!!!!!!!!!!!!!! NOT A HAPPY AT ALL !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!! xx!!!!!!!!!!!!!!!!!! NOT A HAPPY AT ALL !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

While it took a little while, two hours for an inspection and oil change , was very pleased with the end result. and oil change , was very pleased with the end result. More

It took way longer than expected for my vehicle to be looked at. The communication at the beginning was non-existent. looked at. The communication at the beginning was non-existent. More

I scheduled oil change and tire rotation. When the car was ready for me to pick up, the interior was dirty with oil on the center console and grease on the inside driver door. I complained to When the car was ready for me to pick up, the interior was dirty with oil on the center console and grease on the inside driver door. I complained to the service manager and it was cleaned up, and as an extra they had the exterior washed as well. I’m happy they made it right but they should’ve taken care to not dirty up the interior to begin with, or at the very least cleaned it up before handing it back over. More

Went there about an engine knocking noise . A test was done and told me that my engine was going to blow but I was safe drive me and 6 month old son home for the evening . Then didn’t even make A test was done and told me that my engine was going to blow but I was safe drive me and 6 month old son home for the evening . Then didn’t even make 5 minutes down the road from dealership and broke down in the middle of the road in the middle of the intersection and ending up having to call and tow truck to get my vehicle towed back to the dealership 5 minutes down the road.Was very difficult to get ahold of the service department every time we called them . Every time we had called we either never was put through to someone or was out on hold and then no one ever came back to the phone . To get ahold of someone about any status on our vehicle we had to text one of the service ladies to get any type of update. More