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Vision Hyundai Henrietta Rochester - Service Center

Rochester, NY

4.5
492 Reviews

492 Reviews of Vision Hyundai Henrietta Rochester - Service Center

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September 08, 2024

Excellent Service Department! Always friendly and respectful, answer questions and or find answers to your questions, More

by DEBMITCHELL24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 07, 2024

This dealership has great customer service and they are very helpful in keeping my car in top shape More

by pahuragary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 06, 2024

I made appointment for tires but when my wife got there the tires wasn’t there she was told it would be 2 hrs to do 2 tires cause the tires wasn’t there More

by ESOBACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tylor Barnhart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Vision Hyundai Henrietta Rochester responded

"ESOBACK" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 05, 2024

Great service and great communication. I really appreciate how fast it was. Getting the free rotation, inspection and maintenance was the highlight of my day. More

by DALIAPIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 01, 2024

Really good service. I need to align my car and they did it in record time. 👏🏼👏🏼 More

by Leonardo Soprani Lackey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2024

Matt was on top of telling me what my car needed. He took the extra time to get me prices of what I needed. He was honest with me. More

by TWISCHMEYER83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 31, 2024

Great job in and out in one . Unheard of these days !!! The hugs in the service department top notch. More

by gwbush585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Service department is excellent! I intend to keep coming back for service on my new vehicle. More

by prladue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Only way to get an update on vehicle is to go in, they don't return phone calls, and 2 weeks later u have to take it somewhere else to get fixed More

by JLHUNTER0418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Chevier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew M.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tylor Barnhart
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Very kind, professional and competent. Very happy with this place. They treat me with such kindness. More

by christinacarducci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike J.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quoc H.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Davern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie, Brandon and the kind Christian guy , Jeff Hocking
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