Vision Hyundai Henrietta Rochester - Service Center

Bringing my car into get serviced at Vision at W.Henrietta My wife and I bought a used car from Vision Hyd. on West Henrietta rd. Rochester,NY. On the on set of buying the car we have been blessed. But, EVERY My wife and I bought a used car from Vision Hyd. on West Henrietta rd. Rochester,NY. On the on set of buying the car we have been blessed. But, EVERY SINGLE TIME we have brought the car in for an oil change The Service dept. has ALWAYS found "SOMETHING!" wrong with the car we bought from them that was not covered . Which after years ,WE could of bought a brand new car. The Service Dept. at Vision Hyd. has always (in my opinion) looked to nickel and dime ALL their clients. I do not recommend ANYONE buying a car at Vision Hyd. on WEST HENRIETTA RD. Rochester,NY. More

Service department SUCKS I purchased a car from vision Hyundai in Henrietta a year ago. They advertise the free oil change all the time and I thought I got a pretty good deal I purchased a car from vision Hyundai in Henrietta a year ago. They advertise the free oil change all the time and I thought I got a pretty good deal when I purchased the car which is another story but EVERYTIME I take my car into the service department All the ADVISORS ARE RUDE, UNPROFESSIONAL, and they act like they are doing you a favor for even listening to you. IVE NEVER HAD A GOOD EXPERIENCE IN THE SERVICE DEPARTMENT. I now take my car to the Honda dealership or the Toyota dealership down the road to get service because I would rather pay and get treated with respect then to get it done for free. Last time I took my car in to get the headlights changed because they were out, they ended up CHARGING ME and gave me the keys and said all set but when I got home and checked the lights THEY WERE NOT FIXED. I took it back the next day and they didn't even apologize and waited another hour, that is why I will NEVER GO TO VISION OR RECCOMEND IT TO ANYONE I KNOW. More

Poor customer service in service deparrmenr The drop box service is not being used YOU drop your car off for service the nite before and you have a schedule appointment and car is NOT done The drop box service is not being used YOU drop your car off for service the nite before and you have a schedule appointment and car is NOT done More

Dishonest workers I have gone in several times for my "free" oil change covered under warranty, but time after time I have been blatantly lied to. As a young woman, I f I have gone in several times for my "free" oil change covered under warranty, but time after time I have been blatantly lied to. As a young woman, I feel incredibly disrespected and taken advantage of. A list of over 10 items was handed to me and I was told that all these repairs were necessary (over $1,000 worth of fixes), not to mention that my car is is outstanding condition and less than 4 years old. Thankfully, I had an honest mechanic look at my car and show me how both my filters are pretty much new/in pristine condition and my belts are doing wonderfully, and all other things that I was told needed repairs were completely and absolutely false. If something is "brand new" and/or "stellar" condition why would you tell your customer that it needs repair/replacement? I'm appalled that I ever paid these people a penny out of my pocket. Won't be going back. More