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Vision Hyundai Henrietta Rochester - Service Center

Rochester, NY

4.5
544 Reviews

544 Reviews of Vision Hyundai Henrietta Rochester - Service Center

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March 25, 2021

Leased my 6 months ago, got a maintenance message on my dash. I found out it was for an oil change. Done quick, fast, and in a hurry, see ya in another 6 months! Thanks! More

by DREADLOCKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron R., Pete Zuk
Apr 20, 2021 -

Vision Hyundai Henrietta Rochester responded

Thank you for your high rating! We look forward to your next visit!

March 22, 2021

Bringing my car in for service was fast and easy. It has been a great experience with this dealership I would 100% recommend them to anyone More

by CARRIE.FORRESTER62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muneeb S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Vision Hyundai Henrietta Rochester responded

Hi Carrie! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We thank you for the wonderful review and look forward to your next visit!

March 20, 2021

Greg Melino and the team are always prompt, courteous and the mechanics always do a great job whether just routine maintenance of other unexpected breakdowns. More

by CINTRONS
Recommend Dealer
Yes
Employees Worked With
Greg M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron R., Pete Zuk
Mar 24, 2021 -

Vision Hyundai Henrietta Rochester responded

We're glad to hear you enjoyed your visit with Greg and our team! Customer satisfaction is our top priority so it is amazing to hear we have achieved this! Have a wonderful day!

March 19, 2021

The personal in the service dept. are friendly and courteous also service is fast will continue to have work done on my vehicles there thanks More

by DICKSHAMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Vision Hyundai Henrietta Rochester responded

We are so glad you had such a great experience here with our service department! We appreciate your business!

March 19, 2021

Service team was respectful and very helpful. When I brought my car in for service very knowledgeable and made sure car was still coverd un my warranty. More

by ANGELJONESJONES
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Vision Hyundai Henrietta Rochester responded

Thank you so much for your high rating! We truly appreciate you taking the time to write out such a fabulous review of our team here at Vision Hyundai Henrietta!

March 19, 2021

Greg Melino and his staff found an issue while servicing my Sonata and alerted me. This saved me from having major headaches done the road. Joe Foster got directly involved and truly took care of the situ More

by kjv777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Vision Hyundai Henrietta Rochester responded

We are happy to hear that you had a wonderful experience! We hope to see you soon!

March 19, 2021

courtesy and quality service. What more could ask for. Mike Jennings goes the extra mile. He is one of many that has taken care of vehicles I have owned over the years More

by DMAIER123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike J.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Vision Hyundai Henrietta Rochester responded

We couldn't agree with you more, Mike is fantastic! We appreciate your kindness and thank you for choosing the Vision Automotive Group!

March 19, 2021

Great service, thank you! Easy and reliable. (FYI, I didn't put a star rating below for people I didn't work with or don't remember). More

by JT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron R.
Mar 24, 2021 -

Vision Hyundai Henrietta Rochester responded

Thank you so much for your feedback and for taking the time to leave a positive review!

March 19, 2021

The person who checked me in was multi tasking when I mentioned how I wasn't happy that I had a notification on my dash saying I needed an oil change and how I hadn't had time to figure out how to get ri More

by DUKE_COM_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
have no idea who worked with me
March 17, 2021

The expected excellent service, prompt time and friendly team. All what I need is to call, get an appointment (usually have a range of tome) , bring the car and the service is done as you want it. They also More

by ASHEHAT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mat
Mar 24, 2021 -

Vision Hyundai Henrietta Rochester responded

Hello! Joe Foster our General Manager, and his team pride themselves to ensure our customers have a 100% Truly Exceptional Customer Experience. From your review it sounds like this was achieved! If you ever need anything in the future please let us know. Thank you again for choosing Vision Hyundai Henrietta!

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